Anastasia Core
Senoia,GA
Summary
Hardworking and detail oriented professional. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Strong work ethic and effective communication skills.
Overview
7
7
years of professional experience
Work History
Ocean Import Supervisor
Savino Del Bene
Atlanta, GA
09.2025 - Current
- Provided guidance and support, as well as trained and mentored staff on import procedures and best practices.
- Developed standard operating procedures for efficient import workflows.
- Evaluated existing processes related to imports and suggested improvements where necessary.
- Monitored shipments from origin through destination port, ensuring timely delivery and accuracy of documentation.
- Adhered to standard operating procedures for every customer's account and data to maintain consistent service levels.
Customer Service. International Services
RIM LOGISTICS
Peachtree City, Georgia
10.2024 - 09.2025
- Recognized by management for providing exceptional customer service.
- Organized transportation of goods by air, sea or land to meet customer requirements.
- Performed highly accurate data entry, such as updating shipment information into company systems, meeting KPI's consistently.
- Negotiated competitive rates from carriers to reduce costs associated with shipping operations.
- Responded promptly to customer inquiries related to freight forwarding services provided.
- Interacted with customers via phone and email regarding the status of their freight.
Customer Service Staff
Publix Supermarkets
02.2019 - Current
- Operated in dynamic, busy environments, providing high quality service to over 300 customers per day
- Preventing store losses by using attention to detail
- Assisting customers by responding to inquiries, addressing and resolving escalated issues to ensure customer satisfaction
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
- Processing and issuing Money Orders and Western Union inquiries
- Balancing cash registers and lottery tills
- Performed store closing and opening duties, managing a team of 6 in completing front end tasks in a timely manner.
Ocean/ Air Import Agent
Leman USA
Los Angeles, CA
08.2021 - 10.2024
- Tracking shipments, creating and updating shipping spreadsheets for customers daily
- Booking, maintaining shipment files and billing them in timely manner
- Communicating with overseas offices, steamship lines and trucking agencies regarding the status of shipment and further details via email and/or telephone
- Communicating precisely with customer via telephone, email and/or Team/Zoom meetings
- Receiving, reviewing and processing any documentation
- Filing ISF timely
- Ensuring proper documentation is shared with customers, brokers and agents in timely manner
- Overseeing clearance and release of shipments from customs, SSL, etc
- Monitoring the delivery status of each shipment
- Creating and delivering accurate, same business day quotes for customers
- Working with different vendors on best pricing.
- Managed daily operations including data entry into system databases.
Ocean Import Coordinator
Savino Del Bene
12.2019 - 08.2021
- Communicating clearly and concisely with customers, overseas offices, steamship lines and trucking agencies regarding the status of shipment and further details via email and/or telephone
- Receiving, reviewing, and processing documentation for accounts
- Ensuring the documentation gets released to brokerage, customers, and agents in timely manner
- Monitoring the release of goods from the carrier, examinations, and Customs
- Tracking shipments, creating and updating shipping spreadsheets for customers weekly
- Maintaining shipments files and billing them in timely manner
- Meeting both internal and external customers in a cooperative and professional manner.
- Prepared documents such as commercial invoices, packing lists, and bill of ladings.
Education
Cargowise Certified - Technology Education
WiseTech Global
Peachtree City, Georgia05-2025
Bachelor of Business Administration in Business Administration -
American Intercontinental University
Atlanta, GA01.2016
Skills
- Quick Learner
- Database Administration
- Multi-line Phone Proficiency
- Computer Proficient
- Customer Service Oriented
- Team Leader
- Ability to Work in a Fast-Paced Environment
- Microsoft Office Proficient
- Team Management
- Freight
- Logistics
- SSL/ Airlines
- Payment Processing
- Invoicing
- Vendor Relations
- Freight operations
- Records Management
- Shipment monitoring
- Cargowise Certified
Languages
- English, Expert
- Ukrainian, Expert
- Russian, Expert
Timeline
Ocean Import Supervisor
Savino Del Bene
09.2025 - Current
Customer Service. International Services
RIM LOGISTICS
10.2024 - 09.2025
Ocean/ Air Import Agent
Leman USA
08.2021 - 10.2024
Ocean Import Coordinator
Savino Del Bene
12.2019 - 08.2021
Customer Service Staff
Publix Supermarkets
02.2019 - Current
Cargowise Certified - Technology Education
WiseTech Global
Bachelor of Business Administration in Business Administration -
American Intercontinental University