Pankaj Bhardwaj

• Conducted daily analysis of reports to maintain data accuracy and timely delivery.
• Resolved operational challenges to enhance departmental efficiency and customer service quality.
• Delivered comprehensive training to new employees to ensure understanding of operational workflows, documentation practices, and compliance requirements.
• Assisted in the creation of standard operating procedures as part of a dedicated implementation team.
• Coordinated with broker team to ensure efficient shipping and compliance with duty regulations.
• Facilitated QBR and RFQ meetings, delivering market updates on supply chain solutions.
• Managed communication and collaboration efforts across global teams to deliver comprehensive end-to-end solutions for cross-border shipments.
• Fostered collaborative partnerships with customers and vendors to enhance business interactions.
• Managed time-off requests and coordinated work assignments to optimize team productivity.
• Utilized in-depth knowledge of import/export regulations to facilitate operational efficiency and support business objectives.
• Analyzed and managed outstanding accounting issues in accounts payable and receivable, facilitating timely financial reporting.
• Oversaw the integration of ERP software (Cargo Wise) and managed client interactions with various TSM applications. Led initiatives involving ERP software (Cargo Wise) and coordinated support for diverse TSM applications on client accounts. Directed the deployment of ERP software (Cargo Wise) and facilitated the use of TSM applications for client engagement.
• Generated and analyzed KPI and financial reports to inform strategic decisions.
• Administered compliance processes for all import/export activities, focusing on major accounts and new supplier integrations under CBP guidelines.
• Assisted with Power BI reporting and automation tasks. Supported data entry and ISF filing processes. Collaborated with 3PL carriers to maintain key relationships.
• Oversaw pricing strategies and quotation processes to enhance client satisfaction and operational efficiency.
• Executed logistics strategies for temperature-controlled and bonded warehouse shipments, maintaining regulatory standards and operational efficiency.
• Achieved streamlined terminal operations and thorough documentation practices to improve efficiency. Drove CBP compliance efforts by refining documentation and exam processes, resulting in enhanced accuracy. Elevated operational performance through expert management of custom hold procedures, minimizing disruptions.
• Managed import processes to ensure compliance with regulatory standards and internal guidelines.

• Oversaw documentation processes for ISF and other import documentation in compliance with CBP rules and regulations.
• Assisted in managing key corporate accounts and organizing meetings to facilitate collaboration. Supported accounting tasks and coordinated management meetings to ensure effective communication. Participated in organizational meetings to enhance team performance and operational efficiency.
• Ensured precise and prompt entry of all shipment data elements within company systems.
• Executed additional responsibilities as delegated by management.
• Engaged with specified offices, departments, and teams to address issues, enhancing collaboration with customers, carriers, and vendors.
• Managed import container details and consolidation efforts to optimize final delivery operations.
• Oversaw the exchange of shipping information with overseas agents and suppliers to streamline operations.
• Provided assistance in customs release and discrepancy resolution to ensure compliance and streamline operations.
• Assist customers with ultimate solution to achieve best service level.
• Adhered to industry practices and USDA requirements to maintain regulatory compliance.
• Managed coordination of import documentation to facilitate compliance with customs requirements.
• Oversaw inventory management, ensuring precise documentation and prompt processing of incoming shipments.

• Managed logistics for console and co-load shipments to ensure timely delivery from Asia and Europe.
• Conducted thorough analysis of import/export data to identify risk factors and cost-saving opportunities. Presented actionable insights and recommendations to management for strategic decision-making.
• Facilitated efficient handling of DDP and DAP shipments, maintaining communication with customers and organizations.
• Streamlined logistics processes to ensure prompt and effective freight delivery and recovery.
• Coordinated special account management and consolidation efforts from origin through to final delivery.
• Facilitated timely distribution of notifications for final delivery to ensure operational efficiency.
• Facilitated quote evaluation and negotiation processes with carriers and warehouses.
• Origin documentation query and communication on cargo movement.
• Oversaw reconciliation processes for vendor invoicing and customer billing.
• Assisted with the consolidation and co-loading of cargo for timely deliveries. Supported logistics teams in coordinating cargo for efficient delivery processes.
• Oversaw carrier notification and customs clearance activities to streamline shipment processes. Directed exam clearance and resolution of hold clearance to optimize customer shipment delivery. Coordinated final delivery assistance, enhancing customer satisfaction and operational efficiency.
• Devanning documentation/ Manifest / collaboration among warehouse with business.
• Streamlined operational processes to enhance workflow efficiency and reduce turnaround times.

• Facilitated customer communication through email, phone, and chat to deliver exceptional service and support.
• Streamlined shipment consolidation and co-loading processes from origin to delivery.
• EDI – Cargo wise software knowledge.
• Rail container track and follow up with warehouse, collaborate for any shipment with Necessary documents and invoicing.
• Building customer relationship with service.
• Track and Trace departing and arrivals for all shipments.
• Communicate to SSL and carrier with Exam, Custom hold, and release
• Coordinated total inbound material from point of origin through to delivery at importers door.
• The proper balance between cost optimization and compliance must be maintained.
• Import all security filings (ISF) for shipments being loaded overseas.
• Maintained effective relationships with clients, carriers, forwarders, customs, Port authority, etc.
• Carried out import documentation, determined all charges involved in each shipment to generate invoices.
• Coordinated import documentation to ensure compliance with customs regulations.

• Receiving phone call, and necessary notes, And E-mail and online inquires.
• Dealing with clients for sales
• Supervision of the all-banquet hall and services.
• Schedule and confirm appointments for clients, customers, and supervisors.
• Checking the customer satisfaction and deliver to the point.
• Menus and Report and other administration work.
• Hospitality and make control and organize the management work smooth.

• Supervision of executed work and controlling.
• Sales and production of garment.
• Pricing and cost controlling with production
• Dealing with vendor’s price, Market research.
• Reports, hiring the Employee and making organization profit.

Specialized in Marketing, under Punjab technical University.