Anastasia Samuels
Alpharetta,USA
Summary
A resourceful, member-focused, and team-oriented professional with vast knowledge Cerner System, Patient Access (Registration and Scheduling), SurgiNet (Perioperative and Anesthesia), and Core as a Certified Senior Implementation Analyst. Proficient in building, design, test, validate, configure, train, and change management. Additional training and go live experience supporting other EMR systems to include Epic, Meditech, and AthenaOne. Eager to leverage a comprehensive technical skillset in a challenging, fast-paced, interactive role. Offering 10+ years of demonstrated experience fulfilling various administrative and clinical functions in a healthcare environment. Highly competent in clinical and administrative workflows in an ambulatory and inpatient setting. Client-focused physician, manages small projects, tracks project progress, identifies and communicate risks, and assesses potential impacts to the business.
Overview
12
12
years of professional experience
Work History
Epic Super User (Patient Access)
Emory Healthcare
Atlanta, GA
02.2023 - Current
- Assisted with Train the Trainer and Support to Patient Access Team (Epic Cadence/Prelude/Grand Central)
- Ensuring they are Proficient in using Epic Cadence for Scheduling
- Troubleshoot Issues and Implement Solutions to Enhance System Performance
- Developed and Maintain Complex Scheduling Templates Using Epic Cadence to Meet the Diverse Needs of Healthcare Providers
- Worked with Clinicians, Administrators, and IT Teams to Understand Scheduling Requirements and Translate them into Efficient
- User-Friendly Templates
- Analyzed Current State Scheduling Workflows and Recommend Improvements, Leading to a Reduction in Appointment Wait
- Times and Increased Provider Satisfaction
- Monitor Scheduling Data to Identify Trends, Report on Key Metrics, and Make Data-Driven Decisions to Improve Scheduling
- Practices
- Lead Projects to Implement New Scheduling Templates or Modify Existing Ones in Response to Changes in Clinic Operations or
- Patient Volume
- (Intermittent)
Cerner Core Security Analyst
Hamilton Healthcare System
Dalton, GA
09.2020 - Current
- Cerner Core Security- Created/Modify End User's Profile in Cerner HN Auser and Active Directory
- Data Entry- Update Provider Master File Index (Org, NPI, Location, etc)
Independent Contractor
Amethyst Consulting LLC
01.2013 - Current
- Independent Healthcare IT Consultant (EMR Classroom Trainer
- EMPACs Go Live Support/At the Elbow, Data Abstractor/Validator)
- Various Projects
- Knowledge of multiple EMR (Cerner (Reg/Sched/CPM/SurgiNet), CPOE, Powerchart), Epic (Cadence, Radiant, Mychart
- Prelude, Grand Central, Cupid, Ambulatory, Inpatient (ClinDoc/POE), Provider Personalization), A&B Meditech (Expenser
- AthenaHealth
- Consulted in System Design, Build, Configuration, and Implementation within the Appropriate Application Tools
- Create and Update Clinical Documentation within the EHR (Electronic Health Record)
- Utilized Technical Expertise to Configure and Troubleshoot System Issues
- Provided Recommendations for Cerner Requirements, Workflow Processes, and Business Processes
- Assisted in coordination of projects that included Both End-User and IS Team Members
- Provided Post Go Live (At the Elbow) Support to Ensure Workflow Efficiency
- Outline and Develop Training Materials and Skilled as an SME in Cerner and Epic Systems
- Utilized Health Data, Informatics, and Statistic Acet
- Collaborate with Applications Configuration Teams to Develop and Improve Existing Documentations, Reporting, Training
- Materials
- Intermittent between Analyst projects
UPMC
Pittsburg, PA
11.2023 - 06.2024
- Philips VUE PACS System Support
- Provided Vue PACS and Epic Radiant Classroom Training and Support to Ancillary Techs and Radiologists
- Understanding of Integrated Systems as they Relate to PACS (i.e
- Powerscribe 360i, iSite, Rad Assessment, etc)
- Assisted with the Development of Vue PACS End User Training Material
- Provided Post Go Live (At the Elbow) Support to Ensure Workflow Efficiency
- Assisted with Streamlining End User Workflows with PACS and Epic Radiant Integrations
- Assisted with the Installation of VUE PACS Software onto Radiologist Workstations
- Understanding of Merging and Reconciliation of Exceptions: Patient Images that are Missing DICOM Information
- Understanding of Creating and Merging Outside Records for Consult Studies
Cerner Comm/Ws Patient Access Analyst
Oracle Cerner
Remote
05.2022 - 11.2023
- Project Delivery and Systems Development Life Cycles for Oracle Cerner Registration and Scheduling workflows in an Acute
- And Ambulatory Setting
- Consulted in System Design, Build, Configuration, Change Management, Training and Implementation of Cerner Millennium
- WIN 32 Registration/Scheduling Appointment Book Scheduling Tools and Cerner Revenue Cycle CPM
- Assisted with Go Live Preparation and Post Go Live Tasks for Multi Tenants Clients
- Provided Mentorship to Junior-Level Analyst
- Provided Complete Unit, System, and Workflow Integration Testing/Validation as they Relate to ADT, Inbound and Outbound
- Orders, Collaboration with Third-Party Applications such as Experian and HDX to Support Financial Clearance Workflows
- Assisted with the Development of End User Training Material
- Experience with the development of Writing Test Scripts to Validate System Functionality
- Proficient in the Ability to Run and Understand CCL Scripts Using Discrem visual developer Tool to Clean up Scheduling Items
CommonSpirit Health
Remote
05.2023 - 07.2023
- Epic Virtual Command Center Support (Radiant)
- Provided Tier I/II Level escalation and support for Epic Radiant end-user questions during go live
- Assisted IS staff with identifying knowledge gaps in workflow and with the development of training and tip sheets
Philips Vue PACS Consultant
Aspirus Healthcare
Remote
01.2023 - 03.2023
- Provided Vue PACS and Epic Radiant training and support to Ancillary Techs and Radiologists
- Assisted with the development of Vue PACS training material
- Assisted with streamlining end user workflows with PACS and Radiant integrations
- Assisted with the installation of VUE PACS software onto Radiologist workstations
Cerner Patient Access Analyst-Part time
Penn State Health
Remote
09.2022 - 02.2023
- Knowledge of Registration and Scheduling workflows in an Acute and Ambulatory setting
- Assisted with the implementation of Cerner Millennium WIN 32 Scheduling Appointment Book Scheduling Tools and Cerner
- Practice Management
- Assisted with Go Live and Post Go Live Tasks
- Demonstrated the Ability to Trouble-shoot Tier III Incidents, Meet SLA Requirements and Follow Change Management Processes
Cerner Patient Access Analyst
Marshfield Clinic Health System
Marshfield, WI
12.2021 - 02.2022
- Implemented Cerner Revenue Cycle Scheduling Management and Registration System in an Ambulatory and Acute Setting
- Build and Troubleshoot Registration Rules, Patient Movement, Alias Pools, Health Plans, Eligibility and Locations
- Assisted with Go Live Preparations
- Met SLAs Requirements, Provided Application Support and Troubleshooted Incidents when they Arose
Cerner Patient Access Analyst
BayCare Health System
Clearwater, FL
02.2021 - 05.2021
- Implemented Cerner Revenue Cycle Scheduling Management and Registration System in an Ambulatory and Acute Setting
- Work with Cerner Millennium Build Applications: SchappBook; Schtools; CPM; DVDDev; Revenue Cycle
- Maint; Access Management/PM Office/PM Launch; Corecodebuilder; Bedrock; Olympus (for cycling servers)
- Experience in Workflow Analysis to Assist in Creation of Learning Materials
- Lead Coordination and Management of System/Integration Testing, Script Writing, and Update DCW
- Troubleshoot System Issues
- Provided Mentorship to Junior Level Analyst
- Provide Go-live Support
Sr. Cerner Patient Access Analyst
Maury Regional Hospital
Columbia, TN
06.2020 - 08.2020
- Provided Enterprise Scheduling Management and Registration System Support, Testing and Maintenance
- Work with Cerner Millennium Build Applications: SchappBook; Schtools; HN Auser; DVDDev; Explorer
- Menu; DCPT Tools; Access Management/PM Office/PM Launch; Corecodebuilder; Bedrock; Olympus (for
- Cycling servers)
- Cerner Scheduling- Utilized Scheduling Database Tools to Build Display Schemes, Resources, Appointment
- Books and Bookshelves
- Cerner Registration/PM Office/PM Launch- Utilized Conversation Builder to Build Rules, Configure
- Conversations; MSPQ; Utilized PM Launch to Build Worklists, Bed Management Statuses, Patient Locator
- And Patient Class
- Utilized Organizational Tools to build Insurance Companies and Client Billing
- Utilized
- Alias Pool Builder to Build Alias Pools
- Cerner Surgery-
- Provided Day-to-Day Operations Support to Customers as Required
- Coordinated Efforts between Stakeholders from Multiple Areas in Order to Gather Requirements, Develop
- Technical Specifications, and Test Enhancements and Other Changes to These Systems
- Met SLAs Requirements, Provided Ongoing 24x7 Application Support and Troubleshooted Incidents when
- They Arose
Sr. Cerner Patient Access Management Skills Assessment SME
Banner Health System
Phoenix, AZ
05.2020 - 07.2020
- Served as a Patient Access Management SME
- Assisted in Creating Skills Assessment Documentation for Cerner Patient Access Analysts
- Conducted Skills Assessment Interviews to Assess and Identify Areas in Knowledge Gaps and Proficiency
Sr. Cerner Analyst (Reg/Sched/SurgiNet/Anesthesia/Core)
University of Illinois
Chicago, Illinois
12.2018 - 06.2020
- Legacy Support
- Provided Enterprise Scheduling Management, Registration, SurgiNet, and Anesthesia System Support, Testing
- Change Management, and Maintenance
- Work with Cerner Millennium Build Applications: SchappBook; Schtools; HN Auser; DVDDev; Explorer
- Menu; DCPT Tools; Access Management/PM Office/PM Launch; Corecodebuilder; Bedrock; Olympus (for
- Cycling servers)
- Cerner Scheduling- Utilized Scheduling Database Tools to Build Display Schemes, Resources, Appointment
- Books and Bookshelves
- Cerner Registration/PM Office/PM Launch- Utilized Conversation Builder to Build Rules, Configure
- Conversations; MSPQ; Utilized PM Launch to Build Worklists, Bed Management Statuses, Patient Locator
- And Patient Class
- Utilized Organizational Tools to build Insurance Companies and Client Billing
- Utilized
- Alias Pool Builder to Build Alias Pools
- Cerner Surgery-
- Provided Day-to-Day Operations Support to Customers as Required
Cerner Scheduling/Registration SME
Concord Health System
Madisonville, KY
07.2018 - 11.2018
- Sr
- Cerner Certified Consultant (Registration, Scheduling)
- Serves as an Expert Resource and SME for all Areas of the Medical Center with Regards to Cerner Registration
- And Scheduling Features and Functions
- Cerner Scheduling- Utilized Scheduling Database Tools to Build Display Schemes, Resources, Appointment
- Books and Bookshelves
- Cerner Registration/PM Office - Utilized Conversation Builder to Build Rules, Configure Conversations;
- MSPQ; Utilized PM Launch to Build Bed Management Statuses, Worklist, Patient Locator, and Patient Class
- Utilized Organizational Tools to build Insurance Companies and Client Billing
- Utilized Alias Pool Builder to
- Build Alias Pools
- Provided Complete Unit, System, and Workflow Integration Testing/Validation as they Relate to ADT
- Inbound and Outbound Orders, Collaboration with Third-Party Applications such as Experian and HDX to
- Support Financial Clearance Workflows
- Provide Recommendations for Cerner Requirements, Workflow and Business Processes
- Prepare Deliverables and Training Documentation Defined within Project Scope
- Provide Leadership Initiatives to Execute Project Deliverables
Sr. Cerner Patient Access Analyst (Reg/Sched)
Medstar Georgetown University Hospital
Washington, DC
07.2017 - 07.2018
- Consulted in System Design, Build, Configuration, and Implementation of Cerner Scheduling and Registration
- For Ancillary Departments and Multiple Ambulatory Sites
- Analyze and Identify Opportunities for Operational Improvement and Describe the Benefits of Automation
- Cerner Scheduling- Utilized Scheduling Database Tools to Build Display Schemes, Resources, Appointment
- Books and Bookshelves
- Cerner Registration/PM Office/PM Launch- Utilized Conversation Builder to Build Rules, Configure
- Conversations; MSPQ; Utilized Core Code Builder to Build Bed Management Statuses, Patient Locator, and
- Patient Class
- Utilized Organizational Tools to build Insurance Companies and Client Billing
- Utilized Alias
- Pool Builder to Build Alias Pools
- Attended Multiple Training Course to Improve Knowledge in Cerner Application Solutions
- Appointment Designce for Registration and Scheduling Workflow
- Provided Level 2 and 3 System Support During Post Go Live
- Communicated Status Updated and Complex Information to Appropriate Audience Internally and Externally
- Appointed Designee for Workflow Inquiries
- Contribute Compelling Leadership Initiatives
Cerner System Analyst
University of South Alabama Health
Mobile, AL
05.2016 - 07.2017
- Consulted in System Design, Build, Configuration, and Implementation within the Appropriate Tools on Cerner
- Revenue Cycle (Registration, Scheduling, Charge Services) and SurgiNet
- Work with Cerner Millennium Applications: SchappBook; Schtools; HN Auser; DVDDev; Explorer Menu;
- DCPT Tools; Access Management; OpsViewer; Corecodebuilder; WTSLocation Maintenance; Bedrock; Olympus
- (for cycling servers)
- Identify, Recommend Design Approaches
- Provided Level 2 and 3 System Support During Pre and Post Go Live
- Develop Comprehensive Testing Scenarios and Encompass Integrated Test Plans, End User Parallel Testing
- Perform Clinical and Clerical Workflow Analysis and Assessment of Cerner Applications Software
- Usage, Evaluate System Set Up, Efficiency, Associated Documentation, and Detailed
- Reports that Outline Findings and Areas for Improvement
Cerner Patient Access Analyst
Aultman Orville Hospital
Orville, OH
11.2014 - 03.2016
- Supported the Full Implementation of Design, Build, Improvements, Enhancements, and Updates to Cerner Patient
- Access (Enterprise Registration and Scheduling)
- Prepared and Managed Personal Project Workgues
- Prioritized Deliverables Defined within Project Scope
- Provided Post Go Live Support to Ensure Workflow Efficiency
- Provided System Troubleshooting and Maintenance
Cerner System Analyst
Affinity Medical Center
Massillon, OH
04.2013 - 09.2014
- Provided Enterprise Scheduling Management (ESM) and Registration System Build, Support, Testing and
- Maintenance
- Assisted Technical Expertise to Configure and Troubleshoot System Issues
- Utilized Radiology with Restructuring Naming Convention to Ready for Orders to Scheduling
- Provided Recommendations for Cerner Requirements, Workflow Processes, and Business Processes
- Assisted in Coordination of Projects that Included Both End-User and IS Team Members
- Provided Post Go Live Support to Ensure Workflow Efficiency
Education
Master's Degree - Master of Public Health
New York University
New York10.2024
Bachelor's Degree -
Atlanta, Georgia07.2013
Biology Pre-Medicine with a Spanish and Chemistry minor
Georgia State University
Skills
- Effective Communication (Written and Oral)
- Speech Recognition (Dragon & M
- Modal)
- Analytical/Critical Thinking
- EMR Classroom Training
- Knowledge of Registration and Clinical Workflows
- Organization and Planning
- Full Cycle Implementation
- Team Leadership and Motivation
- Curriculum Development
- Emergency Medicine Technician
- Data Management
- Go Live Support
- Troubleshooting
- Process Improvement
- EMR Build Certified
- Corner Registration and Scheduling Analyst Certified
- Corner Charge Services Certified
- Cerner SurgiNet Perioperative and Anesthesia Analyst Certified
- NRP/EMT Advance Emergency Medical Technician Certified
- Basic Life Support CPR Certified
- Proficient in Microsoft Office Suite: Outlook, PowerPoint, Excel, Word Knowledge of Misys Tiger
- Software, Simplify MD, AthenaHealth Clinicals and AthenaCollector, Adobe Captivate, CPU Software, WebEx
- Sharepoint, Staffterlink, Lotus Notes, Epic Software, Cerner, Data Entry, Type 65 wpm
Timeline
UPMC
11.2023 - 06.2024
CommonSpirit Health
05.2023 - 07.2023
Epic Super User (Patient Access)
Emory Healthcare
02.2023 - Current
Philips Vue PACS Consultant
Aspirus Healthcare
01.2023 - 03.2023
Cerner Patient Access Analyst-Part time
Penn State Health
09.2022 - 02.2023
Cerner Comm/Ws Patient Access Analyst
Oracle Cerner
05.2022 - 11.2023
Cerner Patient Access Analyst
Marshfield Clinic Health System
12.2021 - 02.2022
Cerner Patient Access Analyst
BayCare Health System
02.2021 - 05.2021
Cerner Core Security Analyst
Hamilton Healthcare System
09.2020 - Current
Sr. Cerner Patient Access Analyst
Maury Regional Hospital
06.2020 - 08.2020
Sr. Cerner Patient Access Management Skills Assessment SME
Banner Health System
05.2020 - 07.2020
Sr. Cerner Analyst (Reg/Sched/SurgiNet/Anesthesia/Core)
University of Illinois
12.2018 - 06.2020
Cerner Scheduling/Registration SME
Concord Health System
07.2018 - 11.2018
Sr. Cerner Patient Access Analyst (Reg/Sched)
Medstar Georgetown University Hospital
07.2017 - 07.2018
Cerner System Analyst
University of South Alabama Health
05.2016 - 07.2017
Cerner Patient Access Analyst
Aultman Orville Hospital
11.2014 - 03.2016
Cerner System Analyst
Affinity Medical Center
04.2013 - 09.2014
Independent Contractor
Amethyst Consulting LLC
01.2013 - Current
Master's Degree - Master of Public Health
New York University
Bachelor's Degree -
Biology Pre-Medicine with a Spanish and Chemistry minor
Georgia State University