Jennifer De'Leon

• Registered patients by completing face-to-face interviews to obtain demographic, insurance, and medical information.
• Updated reference materials with Medicare, Medicaid, and third-party payer requirements, guidelines, policies, and a list of accepted insurance plans.
• Applied HIPAA privacy and security regulations.
• Obtained the necessary signatures for privacy laws and consent for treatment.
• Communicated financial obligations to patients, and collected fees at the time of service.
• Assembled registration paperwork, and placed identification bands on the patient.
• Kept patient appointments on schedule by notifying providers of patients arrivals and reviewing service delivery compared to the schedule.
• Collaborated with clinical and administrative staff to meet patient needs.
• Cultivated positive relationships with patients to help the facility meet satisfaction scores and for patients to obtain the best possible care.

Facilitated transfer of essential information from legacy medical records to TogetherCare.
Collaborated with multidisciplinary teams, including pharmacy and nursing education.
Ensured seamless transition through effective coordination among diverse departments.
Enhanced access to accurate, updated information for improved patient outcomes.

• American Health Tech Patient Charting.
• Achieve highest level of compliance with CMS state regulations.
• Manage and train employees with healthcare therapeutic and modified National Dysphagia Diets.
• Ensuring high quality customer satisfaction.
• Work with professional staff to establish policy and develop instructions and training documents for HACCP and Food Safety programs.
• Oversee expenditures and monitors unit financials.
• Produce reports and accounting by maintaining accurate daily and weekly punch details for service staff on ADP, processing daily sales reports and other reports as requested.
• Manage Nutritional Services at 150 bed sub-acute rehabilitation and skilled nursing home.

• American Health Tech Patient Charting.
• Achieve highest level of compliance with CMS state regulations.
• Manage and train employees with healthcare therapeutic and modified National Dysphagia Diets.
• Ensuring high quality customer satisfaction.
• Work with professional staff to establish policy and develop instructions and training documents for HACCP and Food Safety programs.
• Oversee expenditures and monitors unit financials.
• Produce reports and accounting by maintaining accurate daily and weekly punch details for service staff on ADP, processing daily sales reports and other reports as requested.
• Manage Nutritional Services at 150 bed sub-acute rehabilitation and skilled nursing home.

• Assist team members with preparing meals for the facility.
• Deliver meals and food trays to patients at predetermined times.
• Maintain clean and orderly food stations for buffets and special events.
• Monitor pantry stock and inform management of items running low and in need or re-ordering.
• Assist kitchen manager in creating menus within the budget and requirements of patients.
• Stocked food and other supplies for main kitchen and units.
• Engaged with residents to provide positive and enriching experiences.
• Followed dietary procedures in accordance with established policies.