Anastasia Vang
Fayetteville,AR
Summary
Detail-oriented professional with experience in developing educational workshops and facilitating communication among diverse groups. Skilled in problem-solving and time management, committed to fostering community engagement and improving learning outcomes. Known for strong teamwork, active listening, and organizational skills. Developed skills in student support and guidance within academic environment, seeking to transition into new field. Proficient in communication and problem-solving, with focus on student development and success. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Committed to new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
Work History
Business Owner
AVA Shop
Fayetteville, AR
09.2022 - Current
- Established partnerships with vendors, enhancing product offerings and community presence.
- Led marketing campaigns across social media platforms, increasing brand visibility and outreach.
- Established strong customer relationships through excellent communication and attentive service.
- Consulted with customers to assess needs and propose optimal solutions.
- Oversaw daily business activities, ensuring efficient workflow and high-quality service delivery.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
Volunteer
International Cultural Team (ICT)
Fayetteville, AR
01.2024 - 12.2025
- Coordinated cultural exchange events to promote international understanding and collaboration.
- Developed educational materials for workshops, enhancing participant engagement and learning outcomes.
- Facilitated communication between diverse cultural groups, fostering a supportive community environment.
- Organized volunteer training sessions, improving team effectiveness and operational readiness.
- Led initiatives to increase volunteer participation, contributing to overall program success and outreach efforts.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Promoted environmental awareness with educational workshops and hands-on activities.
Academic & Social Mentor Intern
EMPOWER
Fayetteville, AR
01.2023 - 05.2025
- Assisted in development of program materials aligning with EMPOWER's mission and objectives.
- Monitored student progress to provide feedback on assignments and guidance on areas requiring improvement.
- Designed detailed learning plans for struggling students based on test, homework and assignment records.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
- Collaborated with team members on outreach strategies, enhancing community engagement efforts.
- Built professional relationships with colleagues at all levels within the organization, strengthening interpersonal communication skills during the internship experience.
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Engaged in regular feedback sessions to refine processes and enhance team productivity.
- Fostered personal and professional growth in mentees through structured guidance and support.
- Guided mentees in overcoming challenges by sharing personal experiences and offering practical advice.
Customer Service Cashier
Ross Dress for Less
Rogers, AR
01.2021 - 06.2023
- Assisted customers with inquiries, providing prompt and effective solutions.
- Trained new cashiers on operational procedures and customer service standards.
- Maintained a clean and organized checkout area to enhance customer experience.
- Collaborated with team members to resolve complex customer issues effectively.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Met customer service goals and exceeded customer expectations.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Improved team morale and cooperation by participating actively in staff meetings and feedback sessions.
Education
Bachelor of Science - Educational Studies
University of Arkansas
Fayetteville, Arkansas, AR12-2025
Skills
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Willing to learn
- Task prioritization
- Active listening
- Empathy and patience
Languages
English
Native or Bilingual
Timeline
Volunteer
International Cultural Team (ICT)
01.2024 - 12.2025
Academic & Social Mentor Intern
EMPOWER
01.2023 - 05.2025
Business Owner
AVA Shop
09.2022 - Current
Customer Service Cashier
Ross Dress for Less
01.2021 - 06.2023
Bachelor of Science - Educational Studies
University of Arkansas