Krystal Skelton
Council Bluffs
Summary
Reliable and people-focused professional with experience in customer service, front desk support, case management, and peer support. Skilled in assisting clients and customers, handling daily operations, maintaining organized spaces, and communicating clearly with diverse groups. Strong background in behavioral health support, crisis intervention, leadership, and computer-based tasks.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Crew Member
Planet Fitness
Denver, CO
06.2025 - Current
- Assist members at the front desk with account questions and general support
- Help with member sign-ups and provide friendly customer service
- Keep the club clean, organized, and welcoming
- Respond to member concerns and direct issues when needed
Peer Leader
Movement 5280
Englewood, CO
01.2023 - 11.2025
- Assisted clients with individual case management needs
- Provided peer support with professionalism and empathy
- Helped clients access services, resources, and goal-based support
- Built positive relationships through communication and trust
Child Caregiver
At Home
Aurora, CO
01.2020 - 02.2023
- Provided daily supervision and care in a safe environment
- Supported routines and age-appropriate activities
- Communicated with families and maintained dependable care
- Managed multiple responsibilities with patience and attention to detail
Education
High School Diploma - undefined
Joan Farley Academy
Denver, COSkills
- Communication
- Customer service
- Front Desk Support
- Case Management
- Crisis Intervention
- Data Entry
- Behavioral Health
- Mentoring
- Leadership
- Computer Skills
- Phone Etiquette
- Data Collections
- Deescalate
- Teamwork and collaboration
- Time management
- Problem-solving
- Attention to detail
- Customer engagement
- Flexible schedule
- Leadership qualities
Certification
- Certified Recovery Specialist
- Drivers License
LANGUAGES
English
ASL
Learning Spanish
Timeline
Crew Member
Planet Fitness
06.2025 - Current
Peer Leader
Movement 5280
01.2023 - 11.2025
Child Caregiver
At Home
01.2020 - 02.2023
High School Diploma - undefined
Joan Farley Academy