Anastasiia Hnatchuk
Waltham,MA
Summary
Detail-oriented Front Desk Receptionist, Cashier, and Pharmacy Technician with extensive experience in pharmacy and customer service. Expertise includes patient assistance, transaction processing, medication counting, appointment scheduling, and administrative support. Committed to delivering accurate service and fostering positive interactions in fast-paced environments.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Front Desk Cashier
Daisy’s pharmacy
Allston, Massachusetts
06.2023 - Current
- Serve as the first point of contact for customers and patients.
- Processed cash transactions and handled daily cash register duties.
- Assisted customers with prescription inquiries and product recommendations.
- Support pharmacy staff with daily operational needs.
- Coordinated medication deliveries for patients.
- Provided excellent customer service at the pharmacy front desk.
- Assisted in training new employees on front desk operations and customer service standards.
Medical transportation coordinator
Olympic Transportation Services
New York, New York
08.2020 - 05.2023
- Coordinated communication among healthcare facilities, patients, and insurance companies to facilitate smooth service delivery.
- Streamlined communication between drivers and clients for timely updates on transportation schedules.
- Verified coverage and authorisations with insurance providers to ensure seamless patient transport.
Pharmacy Technician Trainee
Central Pharmacy
Allston, MA
03.2018 - 07.2020
- Supported pharmacists in preparing and dispensing medications, ensuring accuracy and compliance with safety standards.
- Collaborated with pharmacists to streamline daily pharmacy operations, enhancing workflow efficiency.
- Tracked and updated inventory records for medications and supplies, facilitating timely restocking and reducing discrepancies.
- Answered phone inquiries regarding prescription refills and medication information.
- Performed cashier duties such as accepting payments and issuing receipts.
Education
Associate of Arts - Architecture And Urban Planning
Chernivtsi Politechnic College
Chernivtsi 09.2013 - 06.2017
Skills
- Customer Service
- Front Desk Operations
- Pharmacy Support
- Medical Documentation
- Medication coordination
- Team training
- Cash Handling
- Patient Communication
- Appointment Scheduling
- Administrative Support
- Microsoft Office
- Multitasking
- Attention to Detail
Languages
English
Limited
Russian
Native/ Bilingual
Ukrainian
Native/ Bilingual
Timeline
Front Desk Cashier
Daisy’s pharmacy
06.2023 - Current
Medical transportation coordinator
Olympic Transportation Services
08.2020 - 05.2023
Pharmacy Technician Trainee
Central Pharmacy
03.2018 - 07.2020
Associate of Arts - Architecture And Urban Planning
Chernivtsi Politechnic College
09.2013 - 06.2017