Anastasiia Verezub
Antelope,CA
Summary
Adept at crafting delightful customer experiences, I excelled in fast-paced environments at Dutch Bros and Subway, showcasing exceptional customer service and a knack for efficient, quality beverage and food preparation. Fluent in Ukrainian, I blend hospitality with active listening to elevate service standards, consistently achieving high satisfaction scores without compromising on speed or consistency.
Overview
2
2
years of professional experience
Work History
Barista
Dutch Bros
10.2023 - 12.2023
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Maintained regular and consistent attendance and punctuality.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Controlled line and crowd with quick, efficient service.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Used POS system to accurately enter orders and process payments.
- Followed exact recipes for mixing and preparing beverage and food items.
Sandwich Maker
Subway
10.2021 - 12.2021
- Greeted guests, promoted specials, and took orders.
- Executed sandwich artistry duties with very low occurrence of errors.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Organized work areas to foster efficiency and model exceptional kitchen etiquette.
- Kept workplace clean and organized in line with restaurant policies.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Restocked and rotated stock in display case to mitigate stock loss.
- Accurately operated cash register to process customer payments.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
Education
No Degree - Nursing
Sierra College
Rocklin, CA06-2027
High School Diploma -
Antelope High School
7801 Titan Dr, Antelope, CA 9584306-2023
Skills
- Display case merchandising
- Hospitality and accommodation
- Friendly and outgoing
- Active listener
- Solid problem solver
- Exceptional customer service
- FLUENT IN UKRAINIAN
- Adaptive and creative
Languages
Ukrainian
Native or Bilingual
Timeline
Barista
Dutch Bros
10.2023 - 12.2023
Sandwich Maker
Subway
10.2021 - 12.2021
No Degree - Nursing
Sierra College
High School Diploma -
Antelope High School