Anastasija Lebron
Waterbury
Summary
Dynamic leader with proven expertise in store operations and customer relations, honed at Sally Beauty and TJX Companies. Excelled in inventory and cash management, elevating customer satisfaction through innovative merchandising and effective problem-solving. Skilled in multitasking and organization, significantly enhancing store efficiency and team performance.
Overview
3
3
years of professional experience
Work History
Acting Store Manager
Sally Beauty
02.2025 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Beauty Advisor
Sally Beauty
02.2024 - 01.2025
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
Department Supervisor
TJX Companies
05.2023 - 01.2024
- Inspected merchandise for quality and arranged proper display location on floor.
- Enhanced product visibility through the creation of eye-catching displays and timely promotions.
- Handled time-sensitive projects, including store openings and special events, ensuring all merchandising requirements were met promptly and efficiently.
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Trained new employees on overall company and department-specific policies and procedures.
- Built and designed large displays weekly to promote specific products.
Sales Associate
TJX Companies
01.2022 - 05.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Wilby High School
Waterbury, CT06-2019
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Store opening and closing
- Inventory management
- Cash management
- Work Planning and Prioritization
Timeline
Acting Store Manager
Sally Beauty
02.2025 - Current
Beauty Advisor
Sally Beauty
02.2024 - 01.2025
Department Supervisor
TJX Companies
05.2023 - 01.2024
Sales Associate
TJX Companies
01.2022 - 05.2023
High School Diploma -
Wilby High School
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