Anastasija RAMBA
Boulder,CO
Summary
Reliable professional with diverse experience across multiple areas, including administrative support, coaching, and the food industry. Demonstrates strong organizational skills and attention to detail in service delivery. Proven ability to adapt quickly to new challenges and build positive relationships with team members and clients.
Overview
1
1
Language
5
5
years of professional experience
Work History
Front of House Team Leader
Jimmy John's
Austin, TX
04.2024 - Current
- Engaged with customers while taking orders, enhancing customer experience and promoting positive business image.
- Processed payments using POS system and cash register, ensuring accurate transactions and efficient service.
- Prepared sandwiches according to customer specifications, including ingredients and condiments.
- Executed opening and closing duties, including restocking coolers and freezers, and completing paperwork to maintain operational readiness.
- Monitored food safety standards and maintained cleanliness in the dining area.
- Sanitized food storage and preparation areas to comply with food health and safety requirements.
- Cleaned kitchen area thoroughly after each shift to ensure hygiene and readiness for next service.
- Routinely checked temperatures of hot and cold cases to ensure food safety guidelines were followed.
Front Of House Employee
Torchy's Tacos
Austin, TX
03.2023 - 04.2024
- Trained and mentored new FOH staff in restaurant procedures, food safety, and customer service standards.
- Resolved customer complaints and issues promptly, maintaining professionalism and enhancing customer experience.
- Monitored dining area to address guest needs and concerns, contributing to overall satisfaction.
- Processed payments on cash register, ensuring accurate transactions and providing correct change to customers.
- Communicated orders to kitchen staff in an accurate and timely fashion.
- Coordinated with back-of-house staff to ensure timely preparation and delivery of orders.
- Enhanced operational flexibility by learning additional tasks like bussing tables and bartending.
- Adhered to all health code regulations when handling food items or beverages.
- Answered phone inquiries, providing information to customers.
Gymnastics Coach
National Elite Gymnastics
Austin, TX
08.2021 - 05.2023
- Delivered feedback on form, technique, strategy, and performance to enhance athlete development during practice sessions and competitions.
- Conducted regular evaluations to assess student progress, identify areas for improvement and adjust training plans accordingly.
- Instructed athletes on rules, strategies, sportsmanship, and performance principles to foster a comprehensive understanding of gymnastics.
- Facilitated classes focused on proper form and technique for basic gymnastic skills, ensuring foundational competency for athletes.
- Engaged with parents and guardians, providing regular updates on athlete progress and addressing concerns.
Education
Bachelor of Arts - International Affairs
University of Colorado At Boulder
Boulder, CO05-2028
Skills
- Food safety compliance
- Advanced cash handling
- Cash handling proficiency
- Attention to detail
- Ingredient inspection
- Workstation organization
- Facility upkeep
- Safety oversight
- Multitasking and organization
- Customer service
- Effective communication
- Telephone communication
- Bilingual communication
- Problem-solving
- Strong work ethic
- Professional appearance
LANGUAGES
Russian: native speaker
ACTIVITIES AND HONORS
- Lone Star Ranch, Volunteered at Lone Star Ranch- assisted students in learning how to ride horses., Provided help to freshmen finding where to go during the first week of classes.
- National Elite Gymnastics, Volunteered at National Elite Gymnastics before working there.
Languages
Russian
Native/ Bilingual
Timeline
Front of House Team Leader
Jimmy John's
04.2024 - Current
Front Of House Employee
Torchy's Tacos
03.2023 - 04.2024
Gymnastics Coach
National Elite Gymnastics
08.2021 - 05.2023
Bachelor of Arts - International Affairs
University of Colorado At Boulder