Anastasiya Pradun
Frisco,Texas
Summary
Caring and compassionate Student Nurse well-versed in anatomy and physiology, nursing fundamentals and medical terminology. Responds to emergencies with grace and calm mentality. Demonstrated success in delivering superior care to multiple patients, balanced with high-volume task load. Attentive and focused healthcare professional offering many hours of hands-on experience in hospital environments. Successful in quickly building rapport with patients and families. Highly proficient in patient care, assessments, medication administration and health education. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Patient Service Representative
The Everett Clinic
01.2020 - Current
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Verified insurance eligibility and coverage for patients.
- Entered patient demographic and insurance data into electronic medical record system.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Managed patient registration process, confirming data accuracy and completeness.
- Built and maintained positive working relationships with patients and staff.
- Used Epic to schedule appointments.
- Handled customer service inquiries in person, via telephone and through email.
- Answered incoming calls, scheduled appointments and filed medical records.
- Verified patient insurance eligibility and entered patient information into system.
- Provided excellent customer service to patients and medical staff.
Patient Registrar
Providence Health & Services
01.2016 - 01.2020
- Set up patients in system by documenting key data, confirming eligibility, and verifying insurance benefits.
- Imaged and scanned patient and registration documentation into electronic patient records.
- Accurately inputted patient and insurance information into company's computer system using [Software].
- Explained financial responsibilities to patients as well as payment options and potential collection procedures imposed upon patients and other responsible parties.
- Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives.
- Facilitated timely check-in by greeting visitors and establishing purpose of visits.
- Verified medications, symptoms and other important patient information for entry into patient management system.
- Verified insurance coverage to confirm patient coverage for necessary medical services.
- Collected and processed co-payments and out-of-pocket charges using Epic.
- Gathered demographic and insurance information to register patients for medical appointments.
- Secured patient privacy by learning and following HIPAA regulations to keep organization compliant with relevant laws.
Education
No Degree - Nursing
Everett Community College
Everett, WANo Degree - Bachelors of Nursing
Galen College of Nursing
Dallas04.2025
Skills
- Patient Relationship-Building
- Quality Assurance Controls
- Promoting Healthy Habits
- Complex Problem-Solving
- Observing Responses
- Nursing Standards
- Quality Patient Care
- Medical Records Management
- Medical Terminology Knowledge
- Activity Planning
- Consistent Follow Through
Languages
Russian
Full Professional
Ukrainian
Full Professional
Timeline
Patient Service Representative
The Everett Clinic
01.2020 - Current
Patient Registrar
Providence Health & Services
01.2016 - 01.2020
No Degree - Nursing
Everett Community College
No Degree - Bachelors of Nursing
Galen College of Nursing