Adaptable and people-focused professional with experience in education, administration, and community leadership. Brings strong communication, organization, and problem-solving skills, along with experience in event planning, social media management, and conflict mediation. Passionate about building positive relationships and contributing to collaborative, mission-driven organizations.
Work History
Behavior Technician
1 Month
Ascend Autism | 09.2026 - Current
Implemented ABA interventions to support skill acquisition and behavior reduction.
Collected accurate session data to track progress and inform treatment adjustments.
Delivered discrete trial training and natural environment teaching during client sessions.
Applied behavior intervention plans with consistency and fidelity across settings.
Collaborated with BCBA supervisors to refine goals and address challenging behaviors.
Documented session notes and client responses to maintain compliant service records.
Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
Maintained detailed records of client behaviors and interventions, ensuring accurate tracking of progress over time.
Developed strong rapport with clients and their families, fostering trust and open communication throughout the therapeutic process.
Assistant Teacher
4 Years 4 Months
ABC Childcare & Learning Center | 05.2022 - 09.2026
Coordinated daily classroom setups with lead teachers to reduce transition time and increase instructional minutes.
Coached colleagues in de-escalation and positive reinforcement to improve classroom behavior and cooperation.
Implemented sensory-based activities to boost attention and participation among diverse learners with measurable gains.
Facilitated targeted small-group literacy sessions to accelerate preschool readiness and build student confidence.
Communicated regularly with parents to share progress and address concerns, improving family engagement.
Cared for children from infant to preschool, focusing on infant development since September 2024 to support early milestones.
Provided hands-on coaching to new assistants on classroom management and responsive caregiving, fostering confidence and sustaining instructional continuity during peak periods.
Maintained accurate care and observation records, documenting milestones and concerns to guide planning and ensure clear communication with families and specialists.
Residential Assistant
1 Year 8 Months
Johnson & Wales Residential Life | 09.2022 - 05.2024
Designed peer-led onboarding workshops that accelerated newcomer integration and produced measurable retention improvements.
Maintained detailed incident and referral documentation to support prompt follow-up and informed housing decisions.
Led targeted outreach campaigns that increased event attendance and strengthened resident participation.
Conducted nightly rounds and compiled trend reports to identify recurring issues and improve perceived safety.
Mediated resident disputes to reach balanced resolutions and reduce repeat conflicts.
Served as a confidential resource for residents to discuss concerns and access campus support.
Developed monthly bulletin boards with timely information on conflict management, student involvement, campus resources, and safety.
Front Desk Assistant
2 Years 3 Months
Johnson & Wales Residential Life Central Office | 02.2022 - 05.2024
Greeted visitors, identified needs, and directed guests to correct offices to maintain efficient front desk flow.
Answered and routed calls, scheduled appointments, and logged messages to ensure timely follow-up.
Resolved student concerns and complaints, restoring satisfaction and reducing repeat escalations.
Managed records, updated database entries, and performed basic bookkeeping to maintain accurate housing files.
Planned and executed seasonal social media and print campaigns to increase student awareness of housing events.
Designed and distributed flyers to communicate critical housing information to the student body.
Responded to email inquiries and provided accurate housing information to streamline resident communications.
Shift Lead
1 Year 10 Months
Dunkin | 07.2019 - 05.2021
Mentored new hires on safe food handling and operations, improving shift compliance and product consistency.
Delivered friendly, efficient customer service to boost guest satisfaction and increase repeat visits.
Processed transactions, refunds, and cash counts with accuracy to maintain register integrity and correct change handling.
Investigated and resolved food quality and service complaints to restore guest satisfaction and prevent recurrence.
Maintained clean dining and checkout areas and performed routine tasks to uphold health and safety standards.
Managed inventory tasks to ensure stock accuracy and uninterrupted product availability.
Education
Bachelor of Science - Liberal Studies, Science & Society Pathway; Minor in Psychology
Johnson & Wales University | 06.2026
Skills
Team Leadership
Conflict Resolution
Social Media Marketing
Data Entry
Time Management
Problem Solving
Public Speaking
Creative Writing
Childcare
Family Support
Communication
Social-Emotional Development Support
Early Childhood Education
Certification
Driver’s license
First Aid
CPR Certification
EpiPen
Timeline
Behavior Technician
Ascend Autism
09.2026 - CurrentRead More
Residential Assistant
Johnson & Wales Residential Life
09.2022 - 05.2024Read More
Assistant Teacher
ABC Childcare & Learning Center
05.2022 - 09.2026Read More
Front Desk Assistant
Johnson & Wales Residential Life Central Office
02.2022 - 05.2024Read More
Shift Lead
Dunkin
07.2019 - 05.2021Read More
Johnson & Wales University
Bachelor of Science from Liberal Studies, Science & Society Pathway; Minor in Psychology