Anautica Tolbert
Houston
Summary
Dedicated and professional, bringing a wealth of experience in customer service, time management, and trend tracking. Expertise lies in troubleshooting problems and developing effective solutions. Exceptional verbal and written communication skills consistently foster positive relationships and surpass set goals.
Overview
1
1
year of professional experience
Work History
Cashier
Target
04.2024 - Current
- Worked with supervisory team to meet customer needs
- Balanced cash drawer at beginning and end of each shift
- Addressed customer questions and complaints with professionalism
- Kept clean, organized, and well-stocked checkout areas
- Provided information to customers on products or services
- Informed customers of promotions and special offers to increase sales
- Offered customers information about upcoming promotions and available items
- Recaptured sales from dissatisfied customers by listening and resolving problems
- Enhanced shopping experiences, directing or escorting to product locations on sales floor
Gate Attendant
NRG Park
09.2023 - Current
- Reviewed daily schedules of events and activities taking place on-site in order to provide accurate information to guests
- Inspected vehicles entering or leaving facility for compliance with security protocols
- Checked visitor identification and verified entry permissions
- Maintained accurate records of all visitors entering or leaving facility
- Greeted and assisted visitors upon arrival at gate
Education
Certification - Cloud Computing Specialist
LSU Continuing Education
Baton Rouge, LA10.2024
Certificate - AWS Cloud Practitioner
LSU Continuing Education
Baton Rouge, LA10-2024
Diploma - undefined
Yates High School
Houston, TX05.2020
Skills
- POS Systems
- Customer Assistance
- Customer Service
- DevOps Methodologies
- Azure Proficiency
- Network configuration
- AWS Expertise
- Troubleshooting
- DevOps principles
- Automation scripting
- Backup and recovery
- API integration
- Security compliance
Timeline
Cashier
Target
04.2024 - Current
Gate Attendant
NRG Park
09.2023 - Current
Diploma - undefined
Yates High School
Certification - Cloud Computing Specialist
LSU Continuing Education
Certificate - AWS Cloud Practitioner
LSU Continuing Education