ANAYA HENTLEY
Birmingham,AL
Summary
Achieved remarkable accuracy in financial transactions, establishing trust and encouraging repeat business through exemplary customer support and relationship development.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Infant Teacher
YWCA Central Alabama
11.2024 - Current
- Maintained a safe, nurturing environment for infants by adhering to health and safety regulations.
- Kept classroom and feeding areas clean, neat, and safe.
- Developed strong relationships with parents to foster trust and open communication regarding their child''s wellbeing.
- Used proper sanitizing techniques for toys, surfaces, and equipment.
- Promoted development of social, emotional, and communication skills in infants.
- Managed daily routines efficiently while maintaining flexibility to accommodate any unforeseen changes or challenges throughout the day.
Infant Teacher
Levite Jewish Community Center
05.2023 - 09.2024
- Maintained clean and safe classroom environments, adhering to health regulations.
- Sanitized toys and play equipment daily to uphold hygiene standards.
- Developed strong relationships with parents to facilitate effective communication on child wellbeing.
- Promoted social, emotional, and communication skills through targeted activities for infants.
- Documented daily activities, achievements, and incidents for internal records and parental updates.
- Implemented positive reinforcement techniques to encourage desirable behaviors among infants.
- Utilized diverse teaching methods, including storytelling and music, to stimulate infants' curiosity.
- Managed daily routines effectively while adapting to unforeseen challenges.
CASHIER
Piggly Wiggly Grocery Store
09.2020 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
CASHIER
Off the Wall
08.2019 - 06.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Supervised children's activities, maintaining happiness, safety and well-being.
- Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
- Maintained cleanliness standards throughout events to provide an inviting environment for guests while adhering to health codes.
- Provided support during high-volume periods by assisting other hosts in managing multiple parties simultaneously without sacrificing quality of service provided at each event.
- Managed event schedules effectively, ensuring timely execution of activities and smooth transitions between segments.
Education
No Degree - Nursing
Jacksonville State University
Jacksonville, ALHigh School Diploma - undefined
Woodlawn High School
Birmingham, AL06.2022
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Child care
- Organization
- Sanitation
- CPR Certified
- First Aid Training
- Safety Training
Certification
I have my certification in Microsoft word and powerpoint.
Timeline
Infant Teacher
YWCA Central Alabama
11.2024 - Current
Infant Teacher
Levite Jewish Community Center
05.2023 - 09.2024
CASHIER
Piggly Wiggly Grocery Store
09.2020 - 08.2022
CASHIER
Off the Wall
08.2019 - 06.2020
High School Diploma - undefined
Woodlawn High School
No Degree - Nursing
Jacksonville State University
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