Anayah Hidalgo

Working here at Micheals crafts store i greet customers and answer any questions they have about the store's products and services, verify that customers were of legal age to purchase +18 products, Issued receipts, refunds, credits or change due to customers, i stocked shelves with merchandise when needed, balance daily transactions on a computerized point-of-sale system, Conduct price checks for special orders or discounts as requested by customers, assist customers over the phone regarding store operations, product information and order placement, maintain cleanliness of checkout area including countertops, registers, windowsills and floors, provided excellent customer service while promoting loyalty programs to increase sales potential. organize promotional displays or arrange merchandise on counters or tables to promote sales, describe merchandise and explained use, operation and care, recommend, select and locate merchandise based on customer desires, open and close cash registers by counting money, separating charge slips and balancing drawers, organized store by returning merchandise to proper areas and restocked displays, i unbox new merchandise and restock shelves in appealing and organized arrangements to promote items, Perform floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current assisted customers with carry-out orders from the store, i manage opening and closing duties such as setting alarm systems, locking doors, adhere to all company policies regarding customer service standards, handle customer complaints professionally and efficiently, boost customer satisfaction levels by going extra mile to personalize service for each customer, use suggestive selling techniques to promote add-on sales, i Complete daily recovery tasks to keep areas clean and neat for maximum productivity and i performed other duties as assigned by management.

My experience and responsibilities as a Daycare Teacher's Assistant included assisting in creating and implementing daily lesson plans for children,i helped to maintain a safe and fun learning environment, supported teachers in preparing materials for activities and lessons, i managed daily attendance and reported absences and tardies to appropriate personnel for parental notification, attended in-services, workshops and seminars, organized and labeled student materials when setting up classrooms, planned and supervised games and other recreational activities for students,taught daily life skills and behaviors to students to build practical knowledge, support children with special needs, adapting activities to meet diverse requirements,monitored children during nap time, ensuring a quiet and restful environment, monitored children's progress and behavior, reporting observations to lead teacher, collaborated with other daycare assistants to create a cohesive and supportive team environment,read stories and led educational games to stimulate interest in learning,i coordinated outdoor activities that encourage physical activity and awareness of nature,prepared and served nutritious meals and snacks in accordance with dietary guidelines, assisted in planning and preparing materials for art, science, and music activities, communicated effectively with parents and guardians about children's daily activities and progress,i attended staff meetings and training sessions to improve childcare skills,Guided children in developing basic literacy and math skills through playful learning activities,i assisted children with hygiene tasks, including hand washing and bathroom breaks, observed behavioral issues to alert parents or guardians, prepared meals, snacks and refreshments for children according to dietary needs and restrictions managed crafts and other hands-on activities to engage kids and promote development, i performed light cleaning duties within the daycare facility such as sanitizing surfaces and tidying up common areas, ensured that all relevant health and safety regulations were followed at all times, cared for infants by changing diapers, feeding formula and solid foods, and providing emotional support to young ones, encouraged healthy habits such as hand washing, good nutrition, and physical activity during structured times throughout the day. Most importantly throughout my whole experience while working at the daycare was seeing the growth in development of our kids and their families.

My responsibilities as waitress/cashier for this establishment were the following greeting customers and provided menus, assist in seating guests at tables or booths, take orders for food and drinks and delivered them to guests, check back with customers throughout meal service to ensure satisfaction, replenish beverages when necessary, answer questions about menu items, ingredients, and pricing, communicate our daily specials to customers, buss tables as needed during peak hours, check personal identifications during any alcohol sale, offer customers carry-out service at completion of transaction, boost customer satisfaction levels by going extra mile to personalize service for each customer, maintain clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks,trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members, answer customers' questions and provided information on store procedures or policies, Answer phone calls to assist customers with questions and orders, assist cashiers with resolving customer complaints and language barriers, collect dirty dishes and glasses from tables or counters, preparing areas for next diners, develop positive relationships with regular customers through friendly conversation, and organize take-out orders efficiently according to customer requests.