A'NAYAH MCCOLLOUGH
TN
Summary
Results-driven Payroll Administrator with expertise in payroll processing and garnishment handling at Spec Personnel. Demonstrated exceptional task prioritization and data entry skills, ensuring accurate payroll records and resolving discrepancies efficiently. Committed to enhancing client satisfaction through effective communication and support, consistently achieving positive outcomes in high-pressure environments.
Overview
13
13
years of professional experience
Work History
Payroll Administrator
Spec Personnel
Smyrna, TN
09.2017 - Current
- Audited daily work for integrity and resolved any discrepancies
- Participated in development and measurement of assigned projects
- Answer client inquiries in regards to Invoicing
- Reviewed and balanced payroll prior to final transmission
- Supported benefits administration by completing, verifying and processing required forms
- Billed clients based on related work hours and agreed upon rates
- Reconciled payroll discrepancies with thorough reviews of time sheets and work charts
- Provide support to managers, external employees, and office visitors by handling a variety of tasks in order to ensure that all interactions between the company and others are positive and productive.
- Processed and issued employee tax forms (W-2, W-4) and maintained accurate payroll records.
- Maintained detailed records of all garnishments, including amounts paid, payment status, and expiration dates.
- Calculated and processed garnishments for multiple states.
- Processed garnishment orders and other legal documents in a timely manner.
Customer Service Representative
Kroger Co.
Murfreesboro, TN
10.2012 - 04.2017
- Followed up with previously assisted customers to offer additional support and check satisfaction with resolutions
- Referred unresolved customer grievances to designated departments for further investigation
- Executed 3rd party transactions such as Western Unions, bill payments, money orders, and prepaid services
- Computed sale prices, total purchases and process payments
- Handled cash, check and credit transactions for processing payments
Education
Certificate of Completion - Data Analytics
Vanderbilt
Nashville, TN11-2023
Bachelor of Science - Mathematics, Finance/Economics
Middle Tennessee State University
Murfreesboro, TN05.2017
Skills
- Payroll processing
- Data entry
- Microsoft Word
- Task prioritization
- Microsoft Excel
- New Hire Processing
- Payroll administration
- Garnishment processing
- Garnishments handling
Timeline
Payroll Administrator
Spec Personnel
09.2017 - Current
Customer Service Representative
Kroger Co.
10.2012 - 04.2017
Certificate of Completion - Data Analytics
Vanderbilt
Bachelor of Science - Mathematics, Finance/Economics
Middle Tennessee State University
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