Anayancy Trejo
Centreville
Summary
Developed strong customer service and administrative skills in fast-paced, client-focused environment. Excels in communication, organization, and managing multiple tasks simultaneously. Seeking to transition to new field where these skills can be effectively utilized and further developed.
Professional administrative specialist prepared for role requiring exceptional organizational and interpersonal skills. Background includes managing high-traffic reception areas, coordinating schedules, and providing top-notch customer service. Known for strong teamwork and adaptability, ensuring seamless operations and positive client interactions.
Overview
4
4
years of professional experience
Work History
Class B Technician
Virginia Tire and Auto
Centreville, VA
03.2025 - Current
- Diagnosed and repaired vehicle systems including brakes, engines, and transmissions.
- Performed routine maintenance services such as oil changes and tire rotations.
- Utilized diagnostic tools to identify mechanical issues efficiently.
- Collaborated with team members to streamline repair processes and improve turnaround time.
Front Desk Receptionist
Northern Virginia Gastrointestinal Associates
3301 Woodburn Rd Ste 107 Annandale, VA 22003 Unit
06.2024 - 04.2025
- Managed patient scheduling and appointment coordination to enhance operational efficiency.
- Provided exceptional customer service by addressing patient inquiries and resolving issues promptly.
- Utilized electronic health record systems for accurate data entry and patient information management.
- Assisted in billing processes by verifying insurance information and ensuring payment accuracy.
- Collaborated with medical staff to streamline communication and improve patient flow within the office.
- Maintained front desk organization and cleanliness to create welcoming environment for patients.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
Volkswagen Technician
Greenway Volkswagen Dealership
Alexandria, VA
01.2024 - 07.2024
- Diagnosed and repaired mechanical issues using advanced diagnostic tools and software.
- Performed routine maintenance on vehicles, ensuring optimal performance and safety standards.
- Collaborated with team members to streamline repair processes, improving workflow efficiency.
- Mentored junior technicians, providing guidance on best practices and technical skills.
Medical Supply Technician
Georgetown University
Washington, DC
09.2023 - 12.2023
- Collaborated with clinical staff to identify frequently used items, optimizing stock levels accordingly for increased efficiency.
- Established strong working relationships between procurement teams at multiple facilities within our network to share best practices and collaborate on bulk purchasing opportunities.
- Provided exceptional customer service to internal staff members who required assistance accessing needed supplies or navigating inventory systems.
- Enhanced accuracy in tracking supplies with meticulous record-keeping and regular audits.
- Assisted healthcare professionals in locating necessary supplies, contributing to efficient patient care.
Automotive Technician
Valvoline Instant Oil
01.2023 - 09.2023
- Changed, rotated, and balanced tires on different types of vehicles.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Replaced damaged, missing, or defective parts with new and refurbished components.
Front Desk Receptionist
Safford Brown Honda Dealership
02.2022 - 12.2022
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma - undefined
Justice High School
Falls Church, VANothern Virginia Community College
Annandale, VASkills
- Attention to detail
- Time management
- Listening skills
- Data entry
- Appointment scheduling
- Verbal and written communication
- Hospitality services
- Work prioritization
- Document management
- Effective planning
- Departmental support
- Phone etiquette
- Visitor registration
- Punctual and reliable
- Call answering and routing
Languages
English: Native or Bilingual
Native or Bilingual
Spanish: Professional
Professional Working
Timeline
Class B Technician
Virginia Tire and Auto
03.2025 - Current
Front Desk Receptionist
Northern Virginia Gastrointestinal Associates
06.2024 - 04.2025
Volkswagen Technician
Greenway Volkswagen Dealership
01.2024 - 07.2024
Medical Supply Technician
Georgetown University
09.2023 - 12.2023
Automotive Technician
Valvoline Instant Oil
01.2023 - 09.2023
Front Desk Receptionist
Safford Brown Honda Dealership
02.2022 - 12.2022
High School Diploma - undefined
Justice High School
Nothern Virginia Community College