Anayi G Mayorga
Coal City,IL
Summary
Bilingual and dependable professional with experience in customer service, phone communication, and fast-paced environments. Strong organizational and communication skills with a keen attention to detail and the ability to manage multiple responsibilities efficiently. Experienced in assisting customers in both English and Spanish while maintaining a professional and welcoming approach.
Overview
1
1
Language
1
1
Certification
3
3
years of professional experience
Work History
Hostess/Cashier
Los 3 Burritos
Diamond , IL
08.2023 - Current
- Greeted and assisted customers to create a welcoming environment and enhance overall customer experience.
- Provide bilingual customer service in English and Spanish, assisting Spanish-speaking customers with communication and translation.
- Processed cash and card transactions accurately while maintaining attention to detail.
- Answered phone calls, addressing customer questions and requests to ensure satisfaction.
- Maintained clean, organized front-of-house area to uphold professional appearance and support operational efficiency.
- Communicated effectively with customers and coworkers in a fast-paced environment.
Education
High School Diploma -
Coal City High School
Coal City, IL05-2025
Certification - Cosmetology Certificate
Franklin Cosmetology Institute
Morris, IL06-2025
Skills
- Point of sale management
- Customer service excellence
- Bilingual communication
- Attention to detail
- Phone etiquette
- Scheduling and coordination
- Organizational skills
- Multitasking
- Team collaboration
Languages
Spanish
Full Professional
Certification
- GAVC Cosmetology Certification- Franklin Cosmetology Institute
Timeline
Hostess/Cashier
Los 3 Burritos
08.2023 - Current
High School Diploma -
Coal City High School
Certification - Cosmetology Certificate
Franklin Cosmetology Institute