Ancherin Dosuo
Boise,ID
Summary
Reliable employee seeking gate agent position. Offering excellent communication and good judgment.
Enthusiastic eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding and training i. Motivated to learn, grow and excel in Industry.
Friendly Reservation Agent with proficiency in interacting effectively by telephone with guests of diverse ages, backgrounds and interests. Projects service-mentality with warm, caring attitude while maintaining efficiency and optimizing revenue. Offering 2 years of experience in cabin cleaning.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Gate Agent
G2 Secured Staff
08.2022 - Current
- Sold, printed and reissued available tickets to customers at check-in.
- Managed passenger check-in by verifying customers' travel documentation.
- Assisted customers with ticketing and baggage check-in requirements.
- Tagged and transferred baggage from scales to designated conveyor belt.
- Operated electronic security control systems and emergency response systems during patrols.
- Monitored gate areas and addressed security situations with management.
- Disbursed and recorded appropriate gate passes.
- Communicated with site personnel by relaying information via radio calls.
- Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations and leading conversations to bookings.
- Suggested various packages and amenities to guests, helping each find perfect accommodations to fit personal needs.
- Prepared customer invoices, accepted payments and processed refund and cancellation requests.
Aircraft Cabin Cleaner
United Ground Express
03.2020 - 02.2022
- Cleaned aircraft's cockpit and replaced headsets as instructed.
- Safely used chemicals and other cleaning equipment.
- Accurately stocked aircraft inventory.
- Documented completed work with logs of hours, supply use and notable incidents or findings.
- Equipped cabin following checklist covering food, passenger and crew items.
- Cleaned, sorted and stored equipment inside aircraft spaces.
- Conducted security searches under seats and in compartments to locate misplaced or unauthorized items.
- Maintained, cleaned and sanitized interior of aircraft.
Front Desk Agent
Holiday Inn Hotel
02.2022 - 11.2022
Education
Diploma -
Waipahu High School
Waipahu, HI05.2020
Skills
- Travel bookings
- Friendly service mentality
- Data Entry
- Critical Thinking
- Excellent Communication
- Attention to Detail
- Dependable and Responsible
- Self-Motivated
- Analytical and Critical Thinking
Timeline
Gate Agent
G2 Secured Staff
08.2022 - Current
Front Desk Agent
Holiday Inn Hotel
02.2022 - 11.2022
Aircraft Cabin Cleaner
United Ground Express
03.2020 - 02.2022
Diploma -
Waipahu High School