Execute and oversee complex account transfer processes, ensuring accurate documentation, timely delivery, and 100% compliance with FINRA.
Deliver specialized technical support for advisors software issues and e-signature workflows
Manage representative onboarding, maintenance, and direct business network updates, while administering over 100+ new account openings, conversions, restrictions, with regulatory alignment.
Coordinate and process 200 + high-volume money movement transactions—including ACH transfers, check deposits, internal journals, and wire requests
Data Entry Representative
JP Morgan Chase
04.2024 - 01.2025
Audited and corrected data discrepancies to ensure financial integrity, compliance with IRS guidelines, and accuracy, using data reconciliation tools.
Verified tax information for IRS compliance, ensuring all regulatory requirements were met prior to approval; successfully processed over 1000+ tax-related documents per month
Guided a team of 10 junior team members on data verification techniques, providing training sessions and performance feedback.
Settlement Authorization Coordinator
Americor
01.2024 - 04.2024
Verified and authorized 150+ financial settlements weekly, ensuring 100% policy compliance while addressing client inquiries
Collaborated with internal teams to process $2M+ in financial data monthly, maintaining detailed audit records for regulatory compliance.
Resolved 95% of customer settlement inquiries within 24 hours, ensuring smooth issue resolution and high client satisfaction ratings.
Sales Agent
MEI Consulting
06.2023 - 12.2023
Exceeded sales targets by 15% and led training sessions that increased team performance and sales effectiveness by 20%.
Sales Associate
Fanatics
02.2022 - 01.2023
Delivered multi-channel support to drive onboarding and sales success, while using sales skills to boost revenue, process transactions, and build lasting customer trust.
Office Manager's Assistant
Beximco Pharmaceuticals
04.2020 - 12.2020
Managed office operations—scheduling, supplies, mail—and strengthened client and supplier relations
Education
Bachelor of Arts - Marketing
Arizona State University
Tempe, AZ
12-2024
Skills
Interpersonal: Effective Communication, Customer Service, Team Collaboration, Leadership, Adaptability
Technical: SalesforcePower BI, Microsoft Office Suite, ACH & Wire Processing Systems, Internal Financial Platforms, CRM