Ander Gosselin
The Woodlands,TX
Summary
Results-driven bilingual professional with extensive experience in logistics operations, vendor management, and team leadership. Proven expertise in building and maintaining strong vendor relationships, ensuring compliance with industry regulations, and aligning vendor strategies with company goals. I excel in providing exceptional customer service and ensuring smooth, cost-effective logistics processes.
Overview
7
7
years of professional experience
Work History
Sales Support
JKA Logistics
03.2025 - Current
- Source transportation quotes from multiple carriers and vendors to develop competitive pricing solutions for customers.
- Negotiate freight rates and service terms with carriers and third-party vendors to maximize margins and cost efficiency.
- Partner with sales and operations teams to prepare accurate transportation quotes and pricing proposals.
- Review vendor invoices and identify, dispute, and resolve billing discrepancies or incorrect freight charges.
- Maintain strong carrier relationships to improve response times, pricing options, and service reliability.
Vendor Manager
JKA Logistics, LLC
07.2024 - Current
- Identify, evaluate, and select vendors based on performance metrics and business needs.
- Develop and maintain strong relationships with vendors to foster collaboration and communication.
- Monitor and assess vendor performance through KPIs and regular reviews; implement improvement plans as necessary.Ensure all vendors comply with industry regulations, safety standards, and company policies.
- Collaborate closely with internal teams (e.g., operations, procurement, finance) to align vendor strategies with company goals.
- Analyze and manage costs associated with vendor services, identifying opportunities for cost savings.
- Identify potential risks in vendor relationships and develop mitigation strategies.
Logistics Coordinator
JKA Logistics, LLC
05.2022 - 07.2024
- Coordinate and schedule inbound and outbound shipments to ensure timely delivery and pick-up of goods.
- Monitor and track shipments, providing real-time updates to clients and internal teams.
- Resolve transportation-related issues, such as delays, damages, or discrepancies, in a timely and efficient manner.
- Maintain accurate records of shipments, including bills of lading, invoices, and other relevant documentation.
- Evaluate and select new carriers and service providers based on performance, cost, and reliability.
- Communicate effectively with clients, providing exceptional customer service and addressing inquiries or concerns.
Manager
The UPS Store
06.2020 - 05.2022
- Lead, train, and motivate a team of store associates to deliver excellent customer service and meet sales targets.
- Ensure all customers receive prompt, courteous, and effective assistance. Resolve customer complaints or concerns in a professional manner.
- Monitor and manage inventory levels, place orders for stock replenishment, and conduct regular audits to ensure accuracy.
- Develop and implement sales strategies to drive revenue growth. Execute marketing initiatives and promotions to attract and retain customers.
- Monitor store expenses, budgets, and financial reports. Executed appropriate actions to achieve profitability targets.
- Utilize point-of-sale systems and other technology tools to manage transactions, track sales, and analyze performance metrics.
Sales Associate
The UPS Store
06.2019 - 06.2020
- Meet or exceed sales targets and goals.
- Efficiently and accurately pack items for shipment, ensuring safe and secure delivery.
- Process shipping transactions, including label creation and tracking. Receive and organize inventory shipments.
- Operate printing equipment and perform high-quality print jobs, adhering to customer specifications.
- Manage customer mail and package receiving services, ensuring secure and timely distribution.
- Handle cash transactions, maintain accurate records, and reconcile daily cash reports.
Education
Bachelor's Degree - International Business Administration
Universidad Del Valle De Mexico
Mexico City, Mexico01-2018
Skills
- Spanish
- Time Management
- Team
- Customer Service
- Leadership
- QuickBooks
- ADP
- Payroll
- Recruiting
- Sales
- Adobe
Timeline
Sales Support
JKA Logistics
03.2025 - Current
Vendor Manager
JKA Logistics, LLC
07.2024 - Current
Logistics Coordinator
JKA Logistics, LLC
05.2022 - 07.2024
Manager
The UPS Store
06.2020 - 05.2022
Sales Associate
The UPS Store
06.2019 - 06.2020
Bachelor's Degree - International Business Administration
Universidad Del Valle De Mexico