Andersen McKinzie
Aurora,IL
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
Work History
Team Member
Wendys Restaurant
12.2024 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Operated register to process payments and collect cash payment for order totals.
- Developed strong cooperative relationships with coworkers and managers.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Learned all required tasks quickly to maximize performance.
- Maintained productive, efficient approach to all tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Assisted with inventory counts and stocking of merchandise.
- Addressed and resolved customer complaints in polite and professional manner.
Cashier/Cook Operator
Kane County Cougars
05.2021 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Addressed customer needs and made product recommendations to increase sales.
- Used POS system to enter orders, process payments and issue receipts.
- Performed routine fry-ups to monitor product color and quality and meet corporate standards.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Followed company recipes and production standards to satisfy customers.
- Used kitchen equipment safely and reduced risk of injuries and burns.
- Communicated with management on food inventory stock to request order placement.
- Packaged, arranged and labeled ingredient stock, storing at established temperatures.
- Maintained spotless and tidy dining area by throwing away food wrappers on tables, emptying trash receptacles, and cleaning floors during slow periods.
- Cleaned and sanitized work areas, utensils and equipment.
Car Wash Attendant
Shine Bright Car Wash
07.2022 - 01.2025
- Rinsed objects and placed on drying racks or used cloth, squeegees, or air compressors to dry surfaces.
- Received check, cash and credit card payments from customers, gave back balance, and maintained accounts of payments received on daily basis.
- Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
- Evaluated vehicles' exterior ahead of car wash service to ascertain and relay all issues to customers.
- Managed car wash supplies and materials inventories for timely reordering and replenishment.
- Maintained and repaired car wash equipment to meet operational demand.
- Greeted customers and assessed needs to recommend suitable car wash services.
- Maintained records of cleaning activities.
- Organized vehicle and equipment storage spaces, removing trash and wiping down surfaces.
- Followed safety guidelines for cleaning vehicles and equipment.
Volunteer
Kane County
05.2020 - 05.2024
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Assisted with special events and programs.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
- Educated young people about strategies for driving discussions and promoting social changes.
Education
Associate of Arts - Criminal Justice
Waubonsee Community College
Sugar Grove, IL05-2026
High School Diploma -
Aurora Christian Schools
North Aurora, IL 05-2024
Skills
- Complaint resolution
- Customer service
- Verbal and written communication
- Teamwork and collaboration
- Task prioritization
- Shipping and receiving
- Training and mentoring
- Computer skills
- Positive attitude
- Willingness to learn
- Workplace safety
Timeline
Team Member
Wendys Restaurant
12.2024 - Current
Car Wash Attendant
Shine Bright Car Wash
07.2022 - 01.2025
Cashier/Cook Operator
Kane County Cougars
05.2021 - Current
Volunteer
Kane County
05.2020 - 05.2024
Associate of Arts - Criminal Justice
Waubonsee Community College
High School Diploma -
Aurora Christian Schools
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