Anderson Cruz
Paterson
Summary
Results-driven Assistant General Manager with expertise in food safety, customer service, and financial management. Proven experience in overseeing operations and enhancing team performance to drive productivity and morale. Committed to fostering collaboration and efficiency within the workplace.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Five Guys
Paramus
09.2023 - 04.2026
- Oversaw daily operations, ensuring efficient restaurant functioning and high service standards.
- Managed daily store operations, including staff scheduling and supervision, to maintain optimal service levels.
- Trained new employees on company policies and procedures, fostering a knowledgeable and compliant team.
- Assisted in inventory management and supply ordering processes.
- Implemented health and safety standards in food preparation areas.
- Managed store cash intake with high accuracy and prepared daily bank deposits.
- Worked together with the crew on the line to ensure orders were handed in correctly and in a timely manner.
Brand Ambassador
American Eagle Outfitters
07.2022 - 12.2022
- Boosted brand awareness through targeted event marketing, product demonstrations, and effective brand promotion.
- Educated consumers about products, clearly communicating key features and benefits.
- Enhanced customer experience by providing tailored product recommendations based on individual preferences.
- Showed understanding of customer's personal style and preferences when offering product advice.
Education
High School Diploma -
PANTHER Academy
New Jersey06-2022
Some College (No Degree) - Biotechnology
Passaic County Community College
Paterson, NJSkills
- Revenue Generation
- Customer Engagement
- Food safety and sanitation
- Food preparation
- Inventory management
- Time Management
- Safety Management
- Problem Resolution
- Organizational Skills
- Works Well Under Pressure
- Working Collaboratively
- Fluent in Spanish
Certification
- ServSafe Certificate
Timeline
Assistant General Manager
Five Guys
09.2023 - 04.2026
Brand Ambassador
American Eagle Outfitters
07.2022 - 12.2022
High School Diploma -
PANTHER Academy
Some College (No Degree) - Biotechnology
Passaic County Community College