Summary
Overview
Work History
Education
Skills
Timeline
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Anderson Fonseca

Hyannis,MA

Summary

Driven Busser with 1 year of experience working with restaurant teammates. Highly skilled at cleaning and organizing while addressing customer concerns with speed, accuracy and professionalism. Committed to customer satisfaction to resolve complex issues and win customer loyalty. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Food Runner position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

2
2
years of professional experience

Work History

Busser and Runner

Anejo Bar & Grill
06.2023 - Current
  • Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
  • Adhered to safety guidelines when handling glassware and other potentially hazardous materials.
  • Elevated guest experience through consistent table maintenance, including crumb sweeping and resetting silverware as needed.
  • Addressed customer complaints and inquiries to verify satisfaction.
  • Collaborated with other dining room and bar staff to facilitate efficient service.
  • Offered product samples, answered questions and helped customers find items.
  • Displayed excellent time management skills while balancing multiple tasks simultaneously.
  • Greeted customers and provided menus upon arrival to dining room.
  • Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
  • Reduced wait times for tables by quickly clearing and resetting them after guests departed.
  • Contributed to increased customer satisfaction by promptly addressing any concerns or requests.
  • Delivered exceptional service by remaining attentive to guests'' needs without being intrusive.
  • Reset and cleaned tables quickly to prepare for new customers.

Soccer Referee

Barnstable Youth Soccer
04.2022 - Current
  • Notified players, coaches and officiating team of rule infractions and relevant penalties.
  • Made decisions on fouls, offsides and other infractions to maintain integrity of game and adhere to established rules.
  • Monitored and managed soccer games to verify safety and promote good sportsmanship for players.
  • Managed player substitutions to establish smooth and productive flow of game.
  • Addressed rule infractions or complaints by participants to assess any necessary penalties.
  • Monitored play times and elapsed time during particular events, stopping clocks to meet regulatory requirements.
  • Signaled free kicks, corners and throw-ins to control flow of game and provide fair rules.
  • Explained and taught regulations and rules to players and coaches.
  • Maintained a high level of physical fitness to keep up with fast-paced matches while making quick decisions under pressure.
  • Provided safe playing environment for players by monitoring activity.
  • Supported youth soccer programs through refereeing games for various age groups and skill levels while mentoring new referees in training sessions.

Education

High School Diploma -

Cape Cod Regional Technical School
Harwich, MA
06.2027

Skills

  • Table setup

  • Customer Service

  • Teamwork and Collaboration

  • Interpersonal Relations

  • Customer Relations

  • Cleaning procedures

  • Table clearing

Timeline

Busser and Runner

Anejo Bar & Grill
06.2023 - Current

Soccer Referee

Barnstable Youth Soccer
04.2022 - Current

High School Diploma -

Cape Cod Regional Technical School

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Anderson Fonseca