Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Anderson Pope

Cleveland,Ohio
Anderson  Pope

Summary

Accomplished Intake Specialist and 911 Dispatcher with a proven track record at Cuyahoga County, adept in data entry and compassionate communication. Demonstrated success in crisis management and coordination, enhancing emergency response efficiency and inmate rehabilitation outcomes. Skilled in critical thinking and empathy, significantly contributing to community service and safety.

Overview

36
years of professional experience

Work History

Frontline Service

Intake Specialist
11.2013 - 05.2023

Job overview

Data entry for homeless community of Cuyahoga county. Placement into the homeless shelters of Cuyahoga county. Also Data entry for Domestic violence centers of Cuyahoga county.

Cuyahoga County

911 Dispatcher
07.2006 - 11.2013

Job overview

  • Monitored Police and Fire radios to provide assistance to responding personnel.
  • Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
  • Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
  • Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
  • Dispatched and coordinated emergency services teams according to high-priority calls.

Cuyahoga County

Youth Correctional Officer
08.1987 - 07.2006

Job overview

  • Coordinated closely with mental health professionals to address specific needs of inmates struggling with emotional or psychological challenges.
  • Responded effectively to emergencies and incidents within the facility, ensuring the safety of all individuals involved.
  • Collaborated with team members to develop comprehensive treatment plans for individual inmates, resulting in reduced recidivism rates.
  • Supervised recreational activities for inmates, promoting healthy outlets for stress relief and fostering positive social interactions among peers.
  • Oversaw daily activities within the correctional facility while maintaining appropriate levels of supervision for each assigned unit or area.

Education

Ashford University
San Diego, CA

Master Of Applied Science from Organizational Manegment
06.2011

Ashford University
San Diego, CA

Bachelor Of Applied Arts from Sociology
06.2006

Remington College
Cleveland, OH

Associate Of Applied Science from Criminal Justice
06.2003

Akron Central Hower
Akron, OH

1985

Skills

  • Data Entry
  • Intake Assessment
  • Compassionate communication
  • Critical Thinking Skills

Timeline

Intake Specialist

Frontline Service
11.2013 - 05.2023

911 Dispatcher

Cuyahoga County
07.2006 - 11.2013

Youth Correctional Officer

Cuyahoga County
08.1987 - 07.2006

Ashford University

Master Of Applied Science from Organizational Manegment

Ashford University

Bachelor Of Applied Arts from Sociology

Remington College

Associate Of Applied Science from Criminal Justice

Akron Central Hower

Anderson Pope