Andi Baloga
Winston Salem,NC
Summary
Driven by background in leading teams within fast-paced environment, with focus on fostering collaboration and achieving project goals. Developed skills in communication and conflict resolution, aiming to transition into new field where these strengths are applicable. Seeking opportunities to leverage transferable skills in dynamic and results-oriented setting.
Overview
2
2
years of professional experience
Work History
Team Leader
Chick-Fil-A Union Cross
Kernersville, NC
09.2024 - Current
- Led team in daily operations, ensuring high standards of customer service and efficiency.
- Trained new staff on restaurant procedures and best practices for quality assurance.
- Resolved customer complaints promptly, fostering a positive dining experience and loyalty.
- Analyzed operational processes, identifying areas for improvement to boost overall efficiency.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Education
Bachelor of Science -
Davidson Early College High School
Lexington, NC05-2025
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Team supervision
- Goal setting
Timeline
Team Leader
Chick-Fil-A Union Cross
09.2024 - Current
Bachelor of Science -
Davidson Early College High School