Andi Hancock
Denton,TX
Summary
Ambitious worker with a kind heart and a desire to succeed. Has years of experience working with those of all ages in environments that require a range of skills and ability to make judgement calls.
Overview
8
8
years of professional experience
Work History
Host
Free Play Arcade
Denton , TX
12.2021 - 01.2024
- Demonstrated excellent people skills while helping customers with anything they needed.
- Helped customers of all ages have a fun, safe experience as much as possible.
- Maintained cleanliness of the facility at all times.
- Improved problem-solving skills in a fast-paced environment requiring quick decision making skills.
Cashier
H-E-B
Round Rock , TEXAS
06.2021 - 10.2021
- Completed daily tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Verified customer identification for alcohol or tobacco purchases.
- Resolved customer complaints and escalated worsening concerns for remediation.
Recreation Assistant
Brushy Creek Community Center
Round Rock , TEXAS
05.2021 - 06.2021
- Set up facility areas with supplies, tables and chairs for planned activities.
- Connected personally with residents of all ages to improve participation and enjoyment.
- Monitored group safety and quickly intervened to end unsafe behaviors.
- Promoted fun, safe, and inclusive environment by monitoring activity of guests to identify and address behavioral issues.
Concierge Staff Member
Brushy Creek Community Center
Round Rock , TEXAS
04.2021 - 06.2021
- Worked closely with guests to help reach their needs and established relationships with guests who frequented the establishment.
- Rectified volatile situations quickly through active listening and effective communication.
- Arranged childcare services for guests.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
Therapy Dog Team - Volunteer
The Dog Alliance
Round Rock , TX
12.2015 - 02.2020
- Developed long-term relationships with clients and bonded with animals through regular contact.
- Provided therapeutic assistance to elderly folks and children alike through contact with the therapy dog.
- Learned valuable communication and people skills from a very young age through contact with many different types of people.
- Worked closely with children on their reading skills while also managing other tasks.
Education
High School Diploma -
Round Rock High School
Round Rock, TX05.2020
Linguistics
North Central Texas College
DentonSome College (No Degree) - Psychology
Austin Community College
Austin, TXSkills
- Persistence
- Quick learning
- Adaptability
- Empathy
- Friendly, positive attitude
- Relationship building
- Problem resolution
- Passion for helping others
Timeline
Host
Free Play Arcade
12.2021 - 01.2024
Cashier
H-E-B
06.2021 - 10.2021
Recreation Assistant
Brushy Creek Community Center
05.2021 - 06.2021
Concierge Staff Member
Brushy Creek Community Center
04.2021 - 06.2021
Therapy Dog Team - Volunteer
The Dog Alliance
12.2015 - 02.2020
High School Diploma -
Round Rock High School
Linguistics
North Central Texas College
Some College (No Degree) - Psychology
Austin Community College
Similar Profiles
Claire StanfieldClaire Stanfield
Lead Bartender and Beer Buyer at Free Play ArcadeLead Bartender and Beer Buyer at Free Play Arcade
Joseph PaivaJoseph Paiva
Line Cook at Play ArcadeLine Cook at Play Arcade
Brittany PrielBrittany Priel
Coach and Referee at Free Footie - Free Play for KidsCoach and Referee at Free Footie - Free Play for Kids