Well-qualified residential property manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Diligent about keeping occupancy high by collaborating with tenants and owners to resolve conflicts. Successful at multitasking every day to handle everything from facility repairs and capital improvements to property tours and administrative leadership.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Residential Property Manager
Galison Property Owners And Residents Association
Bloomfield, NJ
2017.04 - Current
Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Verified income, assets and expenses and completed file tracking sheet for each applicant.
Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.
Prepared specifications, solicited bids and approved subcontracts for building services.
Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
Completed final move-out walk-throughs with tenants to identify required repairs.
Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Followed up on delinquent tenants and coordinated collection procedures.
Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
Store Assistant Manager
Brooks Brothers Flatiron Shop
New York City, NY
2012.11 - 2016.09
Built and maintained loyal client base
Created exceptional and unique customer service experience as appropriate to newly introduced line, Red Fleece, for Brooks Brothers brand
Assisted in Merchandising and Visual directives
Contributed in development of Red Fleece Collection design concept store
Obtained knowledge and trained on quality menswear pieces including Brooks Brothers, Allan Edmond and Red Wing
Assisted in opening and closing registers as well as conducted many other assignments as seen fit by managers.
CIS and Store Experience Intern
Brooks Brothers
2011.09 - 2012.06
Directly enhance customer and store experience with new POS system, X-store
Attended weekly meetings with bug fixes and consumer feedback on operating system
Participated in on-site training with store staff to properly educate each associate on improved operating system
Education
Associate - Liberal Arts And Sciences
Borough Manhattan Community College
2009.08 - 2012.05
Skills
Building operations
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Timeline
Residential Property Manager
Galison Property Owners And Residents Association
2017.04 - Current
Store Assistant Manager
Brooks Brothers Flatiron Shop
2012.11 - 2016.09
CIS and Store Experience Intern
Brooks Brothers
2011.09 - 2012.06
Associate - Liberal Arts And Sciences
Borough Manhattan Community College
2009.08 - 2012.05
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