Andie Sloan
Medical Administrative Professional
Summary
Experienced Medical Administrative Professional offering over 8 years of healthcare experience. Highly accurate and efficient with strong time management skills and reliable, hardworking nature.
Overview
9
9
years of professional experience
1
1
year of post-secondary education
Work History
Medical Coding Technician
Novant Health, Inc
Wilmington, NC
05.2021 - Current
- Responsible for the entry and proper upkeep of data and numerous spreadsheets
- Merge and maintain patient medical records for preparation of revenue cycle
- Manage imported data from outside health providers
- Daily collaboration with team members via virtual platform
- Used Epic to input information into computerized patient record system.
Administrative Specialist
Wrightsville Family Practice
Wilmington, NC
06.2016 - 02.2021
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Prioritized incoming patients by degree of injury or illness
- Maintained current and accurate medical records for patients.
- Contacted patients regarding unpaid and underpaid accounts to resolve issues.
- Verified insurance coverage to prepare for upcoming patient appointments.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Converted paper charts into digital files and uploaded to EMR system.
Veterinary Receptionist
Needham Animal Hospital
Wilmington, NC
03.2013 - 04.2016
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Entered data from pet records and office visits into computer system.
- Fielded phone calls from pet owners, answered questions and took messages for veterinarians.
- Greeted pet parents with warm smile and pleasantly asked for sign-ins upon arrival.
- Maintained office and waiting room, keeping common areas clean and tidy.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Answered owner animal health questions and advised on best care practices.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic and health history to keep information current.
Education
Associate Of Arts And Sciences - General Studies
Cape Fear Community College
Wilmington, NCMedical Coding And Billing -
Penn Foster College
Scottsdale, AZ 02.2021 - Current
Skills
Proficiency in Epic
Patient data compilation
Flexible and Adaptable
Attention to Detail
Data Entry
Records management
Excellent Communication
Timeline
Medical Coding Technician
Novant Health, Inc
05.2021 - Current
Medical Coding And Billing -
Penn Foster College
02.2021 - Current
Administrative Specialist
Wrightsville Family Practice
06.2016 - 02.2021
Veterinary Receptionist
Needham Animal Hospital
03.2013 - 04.2016
Associate Of Arts And Sciences - General Studies
Cape Fear Community College