Andony Galeano
Pinole,CA
Summary
Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
11
11
years of professional experience
Work History
Cashier/Floor Associate
Petsmart
Pinole, CA
07.2023 - 06.2024
- Built and maintained productive relationships with employees.
- Discounted purchases by scanning and redeeming coupons.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Welcomed customers, offering assistance to help find store items.
- Answered customer inquiries regarding store policies and procedures.
- Helped with purchases and signed customers up for rewards program.
- Resolved customer complaints professionally in accordance with company policy.
Merchandise Stocker
99 Cents Only
Pinole, CA
06.2017 - 06.2018
- Monitored expiration dates of perishable items to ensure freshness.
- Sorted returned merchandise for restocking or disposal.
- Lifted materials of varied weights on regular basis.
- Worked effectively in team environments to make the workplace more productive.
- Assisted with customer requests and answered questions to improve satisfaction.
- Operated equipment and machinery according to safety guidelines.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Cashier/Cook
Wingstop
Pinole, CA
06.2013 - 01.2014
- Processed sales transactions to prevent long customer wait times.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Balanced daily transactions on a computerized point-of-sale system.
- Ensured compliance with all safety regulations within the store environment.
Education
High School Diploma -
Pinole Valley High School
Pinole, CA06-2013
Skills
- Team collaboration
- Time management
- Customer service
- Bilingual communication
- Conflict resolution
- Team leadership
- Effective communication
- Active listening
- Friendly, positive attitude
Languages
Spanish
Professional
Timeline
Cashier/Floor Associate
Petsmart
07.2023 - 06.2024
Merchandise Stocker
99 Cents Only
06.2017 - 06.2018
Cashier/Cook
Wingstop
06.2013 - 01.2014
High School Diploma -
Pinole Valley High School
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