Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nephi Musser

Flagstaff,AZ

Summary

Dynamic professional with experience at CAL Ranch Stores, excelling in customer service and conflict resolution. Proven ability to operate POS systems and manage returns efficiently. Skilled in structure building methods and knowledgeable in business principles, I consistently deliver exceptional results while fostering a positive shopping experience for customers.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cashier/Floor Associate

CAL Ranch Stores
Flagstaff, AZ
09.2024 - 05.2025
  • Conducted price checks for special orders or discounts as requested by customers.
  • Answered customer inquiries regarding store policies and procedures.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Resolved customer complaints professionally in accordance with company policy.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Issued receipts, refunds, credits or change due to customers.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Stocked shelves with merchandise when needed.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Worked closely with front-end staff to assist customers.
  • Answered customer questions and provided store information.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Contributed to team effort by accomplishing related results as needed.

Framer/carpenter

Gotwood Builders LLC
St. George, UT
08.2021 - 01.2024
  • Learned and mastered skilled trade specialties under guidance of expert mentors.
  • Measured and marked cutting lines on wood and raw materials.
  • Constructed wood trusses and rafters according to specifications.
  • Verified trueness of construction using plumb and level.
  • Consistently constructed square and level projects.
  • Utilized various tools, equipment, materials and forming systems to complete construction tasks.
  • Fashioned frameworks or props using hand tools and wood screws, nails or glue.
  • Cleaned job sites by clearing away carpentry debris and waste.
  • Installed doors, frames and wood components following manufacturers' instructions.
  • Measured and cut lumber to specified dimensions using a hand saw, power miter saw, or radial arm saw.

Courtesy Clerk

Bee's Marketplace
Colorado City, AZ
09.2022 - 06.2023
  • Performed opening and closing procedures according to company protocol.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Inspected returned items for damage prior to restocking them on shelves.
  • Described merchandise and explained use, operation and care.
  • Answered store and merchandise questions and led customers to wanted items.

Education

High School Diploma -

El Capitan High School
Colorado City, AZ
05-2033

Skills

  • Rule Knowledge
  • Public Safety and Security
  • Business Principles
  • Debris Removal
  • Knowledge of Machines
  • Machine Repair
  • Structure Building Methods
  • Customer service
  • Team collaboration
  • Reliability and punctuality

Certification

  • Osha 10-hour general industry safety and health.
  • Drivers license

Timeline

Cashier/Floor Associate

CAL Ranch Stores
09.2024 - 05.2025

Courtesy Clerk

Bee's Marketplace
09.2022 - 06.2023

Framer/carpenter

Gotwood Builders LLC
08.2021 - 01.2024

High School Diploma -

El Capitan High School

Similar Profiles

CREATE PROFILE