Andra Kynard
Premium Retail
Denver,US
9
years of professional experience
Budtender delivering customer-focused cannabis service in a dispensary setting. Guides product selection, maintains regulatory compliance, and keeps inventory organization and workflow moving during busy shifts. Recognized for clear communication, issue escalation, and dependable support on operational work orders.
Work History
Sales Rep
3 Months- Processed 75-100+ customer transactions per shift using point of sale systems while maintaining accurate cash handling.
- Provided direct product guidance to customers and matched recommendations to their needs.
- Maintained organized merchandising standards to keep product areas clear and easy to shop.
- Resolved customer questions and concerns calmly to support a positive store experience.
- Supported inventory control by checking stock levels and reporting replenishment needs.
- Assisted with store opening and closing tasks to keep daily operations on track.
- Communicated promotions and product features clearly to help customers make informed purchases.
- Kept sales records and register logs organized for accurate daily review.
- Reviewed merchandise displays and adjusted placements to support visual consistency.
- Tracked daily sales activity and shared observations that supported basic forecasting.
- Followed compliance procedures for pricing, returns, and transaction handling.
- Helped maintain a clean, organized sales area to support customer comfort and efficiency.
- Audited cash drawers and paperwork to support accurate end-of-day reconciliation.
Budtender
7 Months- Guided customers through product options with clear, compliant recommendations based on individual needs.
- Maintained accurate point of sale records and completed transactions with attention to detail and speed.
- Checked customer documentation and product limits to follow regulated sales procedures.
- Supported inventory control by restocking products, rotating stock, and flagging low supply levels.
- Explained product characteristics in a professional, customer-friendly manner to support informed purchasing decisions.
- Balanced multiple customer needs during busy periods while keeping service interactions organized and respectful.
- Recorded sales activity and product movement in internal systems to support accurate daily reporting.
- Coordinated opening and closing tasks with consistent focus on cleanliness, readiness, and organization.
- Trained new staff on service standards, product knowledge, and transaction procedures during onboarding.
- Built positive relationships with repeat customers through attentive service and consistent communication.
- Improved daily workflow by staying flexible across customer service, stocking, and checkout duties.
Budtender
7 Months- Guided customers through product selections using clear explanations of effects, formats, and basic usage.
- Maintained compliance with store procedures and required transaction checks throughout daily customer interactions.
- Supported product organization and shelf presentation to keep the sales floor clean and easy to shop.
- Used point-of-sale systems to complete purchases, process updates, and record customer selections accurately.
- Tracked stock levels and flagged low inventory items for restocking during routine floor checks.
- Assisted with inventory auditing by comparing product counts and identifying discrepancies for follow-up.
- Resolved customer questions and concerns with calm, respectful communication and practical product knowledge.
- Prepared displays and restocked merchandise to support an organized and welcoming retail environment.
- Reviewed product details carefully to match customer preferences with available options and store guidelines.
- Maintained organized work areas by restocking supplies, tidying displays, and addressing minor operational issues.
- Built positive customer relationships through attentive service, product follow-up, and consistent communication.
Security
6 Months- Monitored premises for unauthorized activity and responded quickly to unusual situations.
- Documented incidents clearly and submitted accurate reports for follow-up review.
- Checked identification and verified authorized entry for employees, visitors, and vendors.
- Enforced site rules and supported regulatory compliance during daily security operations.
- Maintained incident logs and shift notes using Microsoft applications for accurate recordkeeping.
- Communicated with supervisors and site contacts to resolve access issues and service concerns.
- Conducted routine walkthroughs to identify hazards, unsecured doors, and other safety concerns.
Budtender
1 Year 7 Months- Coordinated 20-25 workflow tasks weekly with teams to support smooth operations and organized handoffs.
- Delivered 75-100+ customer interactions weekly with friendly, compliant service and clear product guidance.
- Kept supervisors informed about operational issues and day-to-day changes to support timely problem resolution.
- Prepared and administered preventative maintenance work orders to help maintain a steady store environment.
- Built positive customer relationships through attentive service and consistent follow-through on requests.
Packager
10 Months- Prepared 20-30+ packages weekly for shipment by assembling boxes and crates to protect materials in transit.
- Maintained 10-15+ work areas daily by using tools, sprayers, and chemical solvents to decontaminate surfaces.
- Decontaminated work areas with tools, sprayers, and chemical solvents to support a clean production environment.
- Organized [Type] products into a more efficient system, improving packing procedures and overall production rates.
- Assembled boxes and crates carefully to protect materials during transportation.
Manager
6 Months- Managed 2-3 monthly staff schedules to align coverage with business needs and daily demand.
- Reviewed 5 weekly store performance reports to guide planning and operational follow-up.
- Used Software to analyze store trends and inform planning decisions.
- Led a team of direct reports and coordinated daily priorities to support store operations.
- Improved resource utilization and reduced waste through stronger planning and internal controls.
Key Holder
10 Months- Received 5-10+ incoming shipments weekly in the manager's absence to keep stock movement on schedule.
- Handled 25-50+ customer interactions daily with a friendly, knowledgeable approach to support store service quality.
- Signed for incoming shipments in the manager's absence and maintained accountability for deliveries.
- Improved customer service by projecting a friendly, knowledgeable attitude during daily store interactions.
- Advised customers on store offerings and resolved questions with clear, professional communication.
Tech Support
1 Month- Reviewed 20 documents weekly for accuracy and organized them for business groups during acquisitions.
- Handled 10-20+ customer requests daily by phone and email, resolving questions and follow-ups promptly.
- Verified data accuracy and integrity before sharing information across business teams.
- Advised users on improving system performance and clearer day-to-day use.
- Supported information flow during acquisitions by organizing and distributing key materials to internal groups.
Education
High School
Skills
Regulatory compliance
Audit preparation
Internal controls
Microsoft applications proficiency
Point of sale systems
Business operations
Operational improvement
Inventory control
Employee scheduling
Staff training/development
Team management
Workforce planning
Problem resolution
Relationship development
Cash handling
Sales forecasting
POS reporting
Inventory auditing
Employee coaching
Timeline
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Manager
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Key Holder
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APS Online
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