Andrae Davis
IPSC
New Orleans,LA
1
year of professional experience
Results-driven professional with a security guard license and proven expertise in incident reporting from IPSC. Adept at conflict de-escalation and relationship management, I ensure safety and enhance customer experiences through superior service. Committed to maintaining secure environments while effectively addressing challenges and achieving operational excellence.
Work History
Security Officer
5 Months- Monitored premises to deter unauthorized access and maintain safety.
- Patrolled assigned areas to identify suspicious activity and security hazards.
- Responded promptly to incidents, alarms, and emergency situations.
- Documented daily activities, incidents, and irregularities in security reports.
- Verified visitor credentials and controlled entry points according to procedures.
- Inspected doors, locks, and equipment to confirm proper site security.
- Communicated clearly with staff, visitors, and law enforcement when required.
- Enforced site policies and de-escalated conflicts using professional judgment.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Sales Associate
9 Months- Assisted customers with automotive parts selection using product knowledge and catalog lookup tools.
- Processed sales transactions, returns, and exchanges accurately at point of sale.
- Restocked merchandise and maintained organized displays to support easy product access.
- Recommended compatible parts and accessories based on vehicle needs and customer requests.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Collaborated with team members to maintain efficient sales floor operations and service flow.
- Resolved customer questions regarding product availability, fitment, and store policies.
- Retrieved inventory from stockroom and verified item placement for timely replenishment.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Master of Real Estate Development - Real Estate
Skills
Report writing
Incident reporting
Security guard license
General security
Relationship building and management
Conflict de-escalation
Physical fitness
Superior customer service
Timeline
Security Officer
IPSC
05.2026 - 10.2026Read More
Sales Associate
AutoZone
08.2025 - 05.2026Read More
Delgado Community College
Master of Real Estate Development from Real Estate
Read More