Summary
Overview
Work History
Education
Skills
Certification
Interests
Instagram: @draysbeautyesthetics
Timeline
Generic

Andrai Jenkins

Jacksonville

Summary

  • Dynamic and dedicated professional with proven ability to enhance customer satisfaction through tailored services and effective handling of challenging situations.
  • Committed to maintaining high sanitation standards while fostering a calming environment for all.
  • ability to quickly grasp new concepts and adapt to various customer service situations, ensuring smooth and effective interactions.
  • Personable and empathetic individual with passion for skincare and client satisfaction.
  • Knowledgeable of skin analysis and treatment techniques, coupled with proficiency in facial treatments and product application.
  • Committed to enhancing client experience and achieving optimal skincare results.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Professional Dog Bather and Associate

Petsmart
12.2024 - Current
  • Demonstrated knowledge of various breed-specific grooming requirements, ensuring proper care for each individual dog.
  • Complied with all relevant regulations governing animal care facilities, including proper disposal of waste materials and adherence to mandated grooming standards.
  • Conducted regular equipment maintenance checks to ensure safe and efficient operation of bathing stations, leading to fewer disruptions in daily workflow.
  • Increased efficiency in the bathing process by implementing a streamlined system for organizing and managing supplies.
  • Maintained a clean and sanitary work environment, adhering to strict hygiene standards for the safety of both pets and staff members.
  • Enhanced customer satisfaction by providing thorough dog bathing services tailored to each pet''s unique needs.
  • Handled difficult or aggressive dogs with patience and skill, ensuring their safety as well as that of staff members during the bathing process.
  • Supported front desk staff when needed, taking appointments and answering client inquiries regarding dog bathing procedures and pricing options.
  • Promoted a calming environment during baths by utilizing gentle handling techniques, reducing stress levels for both dogs and pet owners.
  • Communicated effectively with team members, fostering a collaborative atmosphere that prioritized the well-being of each pet served.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.

Substitute Teacher

ESS Education
11.2024 - Current
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.
  • Developed and executed lesson plans to cover required curriculum effectively.
  • Maintained detailed records of student attendance, assignments, and progress for seamless transition back to regular teachers.
  • Adapted quickly to different classroom settings and teaching assignments, demonstrating flexibility and resourcefulness.

Student Esthetician

Florida State College at Jacksonville: Kent Campus
04.2025 - 06.2025
  • Gained hands-on experience in various facial treatments, enhancing clients'' skin health and appearance.
  • Demonstrated proficiency in waxing services, providing smooth results while minimizing discomfort for clients.
  • Maintained strict adherence to sanitation guidelines, ensuring a safe and hygienic environment for all clients.
  • Expanded knowledge of advanced treatment options such as microdermabrasion, and LED light therapy.
  • Demonstrated exceptional time management skills by consistently completing treatments within the allotted timeframe without compromising client experience.
  • Participated in continuing education workshops to stay current on industry trends, techniques, and product innovations.

Host

Cheddars Stratch Kitchen
05.2024 - 11.2024
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed the flow of restaurant traffic, strategically assigning tables based on server availability and guest preferences for optimal efficiency.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Communicated effectively with servers and kitchen staff to ensure seamless dining experiences for guests.

Retail Sales Associate

Ross Dress for Less
12.2022 - 02.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Maintained a clean and organized store environment, contributing to a positive customer experience.
  • Handled high volume transactions during peak periods without compromising service quality or accuracy.
  • Operated POS terminals and cash drawer balancing.

Education

High School Diploma -

Englewood High School
Jacksonville, FL
05-2022

Facial Studies Certificate - Facial Studies

Florida State College
Jacksonville, FL
06-2025

Skills

  • Personable
  • Strong communication skills
  • Result Driven
  • Microdermabrasion expertise
  • Customized facial protocols
  • Product recommendation expertise
  • Expert skin analysis
  • Eyebrow and lash tinting
  • Dermaplaning proficiency

Certification

  • Licensed Esthetician- Currently active through the state of Florida department of business and professional regulation

Interests

  • I enjoy helping others and giving back to the community
  • Music
  • I have a passion for photography and editing photos
  • Drawing and Painting
  • Dance
  • Photography
  • Creative Writing
  • Content creation/ Vlogging

Instagram: @draysbeautyesthetics

Instagram profile promoting my skills and showing different services I learned and did during school,

Timeline

Student Esthetician

Florida State College at Jacksonville: Kent Campus
04.2025 - 06.2025

Professional Dog Bather and Associate

Petsmart
12.2024 - Current

Substitute Teacher

ESS Education
11.2024 - Current

Host

Cheddars Stratch Kitchen
05.2024 - 11.2024

Retail Sales Associate

Ross Dress for Less
12.2022 - 02.2024

High School Diploma -

Englewood High School

Facial Studies Certificate - Facial Studies

Florida State College

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