Ana R. Matos
Perth Amboy,New Jersey
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Store Associate/Professional Dog Bather
PetSmart Charities
Woodbridge, NJ
10.2022 - Current
- Assisted grooming staff with nail clipping, blow-drying and combing during peak hours and holidays.
- Developed long-term relationships with clients and bonded with animals through regular contact.
- Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
- appointments, entering important data into system.
- Booked grooming appointments and made follow-up phone calls to remind customers of upcoming appointments.
- Assisted in other departments such as petcare & run the register.
Sandwich Artist
Subway restaurants
Woodbridge, NJ
02.2020 - 06.2022
- Completed opening, closing and shift change tasks by following company guidelines.
- Operated cash register to accept cash or credit card payment and issue receipt for transaction.
- Sanitized food storage and preparation areas to comply with food health and safety requirements.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- handling incoming phone calls.
- Updating paperwork data.
Education
Medical Assisting
Lincoln Technical Institute - Edison
Iselin, NJ06.2024
Perth Amboy High school
06.2020
Skills
- Multitasking
- Fast learner
- Communication
- Sales/Customer service experience
- Friendly, Positive Attitude
- Basic Math
- Good Work Ethic
- People Skills
- Active Listening
- Teamwork and Collaboration
- Problem-Solving
- Appointment Scheduling
- Calm and Professional Under Pressure
- Computer Skills
Languages
- Fluent in Spanish
- Fluent in English
Timeline
Store Associate/Professional Dog Bather
PetSmart Charities
10.2022 - Current
Sandwich Artist
Subway restaurants
02.2020 - 06.2022
Medical Assisting
Lincoln Technical Institute - Edison
Perth Amboy High school