Andralia Lam Yuen
Conroe,TX
Summary
Motivated professional with extensive experience in administrative functions, office management, inventory, and customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude and a high degree of accuracy. Detail oriented team player highly efficient in planning, problem-solving, and communication skills.
Overview
15
15
years of professional experience
Work History
Office Administrator
The Luxury Loop Co
05.2024 - Current
- Assessed current administrative processes, identifying areas for improvement and additional attention.
- Streamlined office operations by implementing efficient inventory, sales and accounts payable systems and procedures.
- Maintained office supplies ensuring timely restocking and cost effectiveness to enhance team efficiency and cohesion.
- Coordinated staff schedules, meetings, onboarding new employees and payroll.
- Led initiatives to enhance office organization, resulting in increased productivity across teams.
Extraction and Distillate Lab Manager
Labyrinth Xtracts
06.2021 - 01.2024
- Managed cannabis extraction and distillation labs in Oklahoma, Michigan and New York state markets. Helped ensure manufacturing units were prepared for transporting to new facilities along with setting up at new farm locations.
- Operated Delta Separation Cups processing over 500 pounds of cannabis biomass per day. Operated YHCHEM Wipe Film Molecular Distillation system producing over 20 liters of ultra-fine THC distillate per day.
- Monitored and documented safety standards to verify compliance. Kept safe, tidy and organized laboratory environment.
Optical Lab Manager
Lifetime Eyecare Associates
08.2014 - 06.2021
- Maintained patient records systems by archiving, scanning and indexing important documents and files. Processed medical records requests from outside providers according to facility, state, and federal law.
- Cultivated relationships with various labs and manufacturers nationwide utilizing relationship management skills, industry expertise, client service and analytical nature to build loyalty from a partner and client perspective.
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing. Filed claims with vision and medical insurance companies to garner payment for services.
- Conducted regular audits of equipment and processes to maintain compliance with industry standards.
Volunteer Coordinator
Montgomery County Food Bank
01.2013 - 08.2014
- Developed and maintained relationships with local organizations to identify volunteer opportunities and resources. Collaborated with other departments to maximize impact of volunteer efforts.
- Facilitated groups of up to 100 volunteers for community outreach, company activities and team building exercises. Monitored volunteer performance to enforce compliance with established policies and regulations.
Pharmacy Technician
Parker Road Drug Store
04.2011 - 08.2012
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Resolved problematic prescriptions and addressed customer questions to keep pharmacy efficient.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
Education
High School Diploma -
Wade Hampton High School
Greenville, SCTrident Technical College
CharlestonCertified Pharmacy Technician (2011-2012)
Skills
- Verbal and Written Communications
- Project Management
- Organizational Skills
- Decision Making
- Detail-Oriented
- Process Improvement
- Critical Thinking/Problem Solving
- Customer Centric
- Office management
- Supply inventory
Timeline
Office Administrator
The Luxury Loop Co
05.2024 - Current
Extraction and Distillate Lab Manager
Labyrinth Xtracts
06.2021 - 01.2024
Optical Lab Manager
Lifetime Eyecare Associates
08.2014 - 06.2021
Volunteer Coordinator
Montgomery County Food Bank
01.2013 - 08.2014
Pharmacy Technician
Parker Road Drug Store
04.2011 - 08.2012
High School Diploma -
Wade Hampton High School
Trident Technical College
Certified Pharmacy Technician (2011-2012)