Andraya Arzumarcial

• Managed multiple routes concurrently while meeting all deadlines.
• Ensured timely pick up and delivery of packages within designated time frames.
• Processed paperwork associated with deliveries accurately and efficiently.
• Maintained accurate records of deliveries, pickups and other related activities.

• Coordinated delivery of purchased vehicles directly to customer's home or office address.
• Resolved customer complaints promptly and professionally.
• Conducted test drives of vehicles to demonstrate features.
• Explained all warranties, maintenance plans, and financing options available on vehicles.

Executive Manager | Southgate, WI - (10/30/2024-01/16/2025)

• Increased overall team productivity by implementing innovative management strategies and streamlining communication channels.
• Coordinated team schedules to keep shifts properly staffed during busy periods.
• Led hiring, onboarding and training of new hires to fulfill business requirements.

Operations Manager | Neenah, WI - (05/01/2024-10/30/2024)

• Supervised operations staff and kept employees compliant with company policies and procedures.
• Ensured compliance with all industry regulations by staying up-to-date on changes in legislation affecting the fitness industry.

Club Manager | Vernon Hills - (12/01/2023-05/01/2024)

• Generated leads through sales promotions and word-of-mouth.
• Trained 12 new employees on general procedures, gym rules, and duties while working to open and clean a brand new location.

Club Manager | Lake Zurich - (02/14/2023-12/01/2023)

• Implemented safety protocols to reduce incidents of injury among staff and members during workouts or classes.
• Promptly attended to guest needs concerning fitness room, locker room and relaxation area.
• Oversaw facility maintenance to ensure a clean, safe, and inviting environment for members and staff.

Assistant Manager | Mundelein,IL - (07/12/2022-02/14/2023)

• Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
• Conducted regular performance reviews for employees to identify areas of improvement.
• Ensured compliance with safety regulations and company policies.