Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Andre Abraham

Miami

Summary

Committed and proactive professional with a strong background in teamwork and collaboration. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills. Trustworthy individual who values respect for all.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Manager

R. Betancourt Auto
Miami
07.2025 - Current
  • Managed daily operations and ensured smooth workflow in auto service department.
  • Facilitated communication between departments to streamline service processes.
  • Monitored staff performance and addressed issues.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Managed inventory levels to meet demand without overstocking, reducing waste.
  • Resolved customer complaints and issues promptly, maintaining a positive brand image

Assistant Manager

Alonso Transmission
Miami
05.2021 - 07.2025
  • Assisted in managing daily operations and workflow at Alonso Transmission.
  • Monitored inventory levels and ordered supplies to maintain operational readiness.
  • Engaged with customers to address inquiries and resolve service-related issues.
  • Managed customer service inquiries and complaints in a timely manner.
  • Maintained up-to-date knowledge of company products and services.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Education

High School Diploma -

Christopher Columbus High School
Miami, FL
05-2023

Some College (No Degree) - Business Administration

Miami Dade College
Miami, FL

Skills

  • Problem solving
  • Stress management
  • Customer service
  • Team collaboration
  • Relationship building
  • Clear communication

Languages

Spanish
Native/ Bilingual

Certification

  • Basic Life Support
  • Emergency Medical Technician

Timeline

Manager

R. Betancourt Auto
07.2025 - Current

Assistant Manager

Alonso Transmission
05.2021 - 07.2025

High School Diploma -

Christopher Columbus High School

Some College (No Degree) - Business Administration

Miami Dade College

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