Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andre Alexander

Chicago,USA

Summary

My experience is in community-focused operations and outreach. In my current role with KLEO I, more or less, provide front-line support to the organization. My duties involve elderly and vulnerable populations, coordinating transportation, streamlining scheduling, and fostering clear communication among staff, vendors, and partners amongst other tasks.

I'm skilled in maintaining accurate and confidential records while adept at de-escalating issues and resolving challenges in fast-paced environments.

I'm eager to transition into a workforce services role to build and enhance my case management skills and deepen my knowledge of workforce systems, thereby contributing to improving the outcomes for the individuals we currently serve.

I love what this organization stands for, and I truly believe it’s going to leave an incredible mark when it’s all said and done. I’ve always been a 'learn by doing' person. I might not have the traditional degree, but I have the boots-on-the-ground experience and the hunger to outwork anyone. I don’t just show up to work—I master the craft and I deliver.

Overview

4
4
years of professional experience

Work History

Security & Operations Liaison

KLEO Community Center
Chicago, IL
11.2024 - Current
  • Contributed to daily operations as primary liaison for support throughout the organization.
  • Coordinates transportation services for elderly and vulnerable participants to enhance mobility and accessibility, confirming details with riders and drivers as needed.
  • Managed oversight of transportation case logs and service records to ensure accuracy and compliance.

Brand Ambassador

Well With All
Remote
03.2024 - Current
  • Promoted brand awareness and engagement for WellWithAll at key industry events and trade shows.
  • Communicated company mission and product offerings to enhance brand awareness.
  • Conducted recurring quality-control evaluations to pinpoint deficiencies in merchandising practices and improve consumer purchasing experiences.

Front-Line Service Associate

Uncork It
Chicago, IL
04.2024 - 10.2024
  • Resolved customer concerns using active listening and practical problem-solving techniques.
  • Completed required documentation and basic recordkeeping while processing high-volume transactions.

Direct Sales Representative

CVP Consulting (AT&T)
Chicago, IL
02.2024 - 03.2024
  • Executed high-volume daily canvassing strategies to identify and engage untapped residential markets for AT&T's fiber and wireless portfolios.
  • Streamlined end-to-end sales operations to effectively address customer concerns and finalize high-value service agreements.
  • Applied in-depth understanding of telecommunications products to effectively communicate intricate specifications in a consumer-friendly manner.

Event Operations Support

Peoria Civic Center
Peoria, IL
11.2023 - 01.2024
  • Resolved attendee needs in real-time while enforcing venue rules and safety protocols.

Operations & Team Lead

Robinson Facility
Robinson, IL
08.2022 - 09.2023
  • Led a team of 7, setting priorities and creating schedules to meet workload demands.
  • Managed inventory and maintained accurate records to identify gaps and keep operations organized.

Education

GED -

Winnebago County Board of Education
Rockford, IL
03-2005

Certificate - Business Management Certification

Lakeland College
Dixon, IL
12-2008

Skills

  • Client assessment and support
  • Documentation management
  • Internal and external communication
  • Teamwork and collaboration
  • Time management
  • Attention to detail
  • Problem-solving abilities & Decision-making
  • Multitasking Abilities
  • Reliability
  • Creative thinking

Timeline

Security & Operations Liaison

KLEO Community Center
11.2024 - Current

Front-Line Service Associate

Uncork It
04.2024 - 10.2024

Brand Ambassador

Well With All
03.2024 - Current

Direct Sales Representative

CVP Consulting (AT&T)
02.2024 - 03.2024

Event Operations Support

Peoria Civic Center
11.2023 - 01.2024

Operations & Team Lead

Robinson Facility
08.2022 - 09.2023

GED -

Winnebago County Board of Education

Certificate - Business Management Certification

Lakeland College