Andre Docarmo
Orlando,FL
Summary
Passionate worker with great people skills and sales experience. Dedicated to customer satisfaction, and delivering the best product and service possible. Highly productive and diligent with excellent conflict management and problem-solving abilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista/ Food Runner/ Host
Scratch Market/ TodoVos at Hilton Orlando
Orlando, FL
02.2023 - Current
- Operated espresso machines and commercial coffee brewers to create beverages.
- Delivered an upscale and welcoming experience for customers, utilizing professionalism and kindness.
- Worked up to 12-hour shifts, including overnight.
- Managed inventory, restocking, and monitoring expiration dates of milk, products on the floor, fresh foods, and other items.
- Delivered food orders promptly to tables, ensuring customer satisfaction.
- Communicated effectively with servers to coordinate food delivery and timing.
- Maintained cleanliness of dining areas and ensured proper table settings.
Shift Lead Barista
Foxtail Coffee Co.
Orlando , FL
03.2022 - 02.2023
- Operated espresso machines and commercial coffee brewers to create beverages.
- Cleaned counters, machines, utensils, and seating areas daily.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
- Trained new team members with positive reinforcement, and respectful, encouraging coaching.
- Supervised team during shifts to maintain operational efficiency.
- Coordinated inventory management and ensured stock availability.
Education
GED - General Studies
Dr.Phillips High School
Orlando, FLAssociate of Arts - Philosophy Degree
Valencia College
701 N Econlockhatchee Trail, Orlando, FL 32825Skills
- Food preparation and safety
- Exceptional customer service
- Conversant in Portuguese
- Cash handling
- Ordering procedures
- Conflict resolution
- Beverage preparation
- Inventory management
- Team supervision
- Time management
- Attention to detail
- Speedy and efficient
- POS systems
Affiliations
Founder & President, Coffee Club — [Dr. Phillips High School]
2022–2024
- Founded and led a student-run coffee club that grew to over 300 members
- Organized events, managed club budget, and coordinated with school administration
- Developed. designed, and served menus of specially drinks to serve hundreds of students and school staff
Freelance Photographer – Allegro Learning
2022–Present
- Provide professional photography services for a piano education company, including event coverage, student portraits, and promotional content
- Collaborate with staff to create visual materials for marketing and social media
- Manage photo editing, file delivery, and scheduling independently
Certification
- Barsmarts Certification
- Food Safety Certification
- CPR/First Aid Certification
Languages
Portuguese
Professional
Timeline
Barista/ Food Runner/ Host
Scratch Market/ TodoVos at Hilton Orlando
02.2023 - Current
Shift Lead Barista
Foxtail Coffee Co.
03.2022 - 02.2023
GED - General Studies
Dr.Phillips High School
Associate of Arts - Philosophy Degree
Valencia College
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