Overview
Work History
Education
Skills
Languages
Timeline
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Andre Dominguez

Carrollton,TX

Overview

3
3
years of professional experience

Work History

General Merchandise Expert/ Inbound Team

Target
10.2023 - 09.2024


  • Arrived consistently 15 minutes early to prepare for shifts, demonstrating commitment to punctuality and readiness.
  • Organized dollys and pallet jacks, and maintained clean work areas, contributing to a safe and efficient store environment.
  • Collaborated with team members to complete overnight stocking tasks, ensuring that 100% of items were properly stocked and displayed.
  • Assisted in unloading delivery trucks and efficiently processed items for departmental organization, reducing stock time by 30%.
  • Guided customers in locating products, enhancing their shopping experience and fostering customer loyalty.

Initial Customer Service Agent

Alaska Airlines
04.2024 - 08.2024

Ticket Counter Assistant

  • Assisted passengers with baggage check-in, ensuring accurate weight and compliance with airline regulations.
  • Issued boarding passes and printed bag tags, contributing to efficient airport operations and enhancing passenger experience.

Gate Agent

  • Collaborated with pilots and flight attendants to facilitate smooth boarding and deplaning processes, achieving a 20% reduction in boarding time.
  • Made timely announcements to inform passengers, ensuring clear communication and improving overall flight punctuality.

Baggage Service Office Agent

  • Managed inquiries regarding lost baggage, successfully tracking and resolving over 95% of cases within 24 hours.
  • Coordinated shipping and delivery of recovered baggage, maintaining high customer satisfaction ratings.

Online Grocery Pickup

Walmart
09.2021 - 03.2023
  • Efficiently picked and prepared orders from the Walmart website and app, ensuring accuracy and timeliness in order fulfillment.
  • Welcomed and assisted arriving customers, successfully dispensing over 30 orders per shift and enhancing customer satisfaction.
  • Managed phone inquiries to check customers in, maintaining clear communication and streamlining the pickup process.
  • Performed closing duties, including cleaning and organizing the area, contributing to a welcoming store environment.
  • Supported the stocking team as needed, ensuring inventory was replenished and organized throughout the store.
  • Assisted in receiving shipments from 18-wheelers, facilitating efficient inventory management.

Education

Associate of Applied Science - Science In Healthcare

Dallas College
Farmers Branch, TX
01.2027

High School Diploma -

Newman Smith High School
Carrollton, TX
05.2023

Skills

  • Customer Service
  • Time Management
  • Attention to Detail
  • Multitasking
  • Motivated Team Player
  • Shipping and receiving
  • Stocking
  • Customer Relationships
  • Product picking
  • Merchandise Stocking
  • Cash Register Operations
  • Self Motivation

Languages

Spanish
Native or Bilingual

Timeline

Initial Customer Service Agent

Alaska Airlines
04.2024 - 08.2024

General Merchandise Expert/ Inbound Team

Target
10.2023 - 09.2024

Online Grocery Pickup

Walmart
09.2021 - 03.2023

Associate of Applied Science - Science In Healthcare

Dallas College

High School Diploma -

Newman Smith High School
Andre Dominguez