Accomplished leader with a proven track record at United Petro Traders, LLC, adept in operations management and fostering robust client relations. Skilled in driving revenue growth and team building, I excel in strategic planning and problem resolution, ensuring operational excellence and customer satisfaction. My approach has consistently resulted in increased efficiency and profitability.
Hi, I’m
Andre Facey
San Antonio,TX
Summary
Overview
15
years of professional experience
Work History
Iron Stallion Logistics and Freight
General Manager
02.2022 - Current
Job overview
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Formulated policies and procedures to streamline operations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
United Petro Traders, LLC
President
11.2016 - 01.2022
Job overview
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
- Drove revenue growth by expanding product offerings and identifying new market opportunities.
- Cultivated strong relationships with external partners to foster collaboration and maximize resources.
- Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
- Inspired innovation by creating an environment that encouraged creative thinking and problem-solving capabilities.
Ygriega Energy
Administrative Assistant
02.2010 - 09.2016
Job overview
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Education
Edinburg High SchoolEdinburg, TX
University Overview
South Texas CollegeMcallen, TX
International Business Economics from Business
01.2009
University Overview
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Effective leader
- Efficient multi-tasker
- Time Management
- Training and coaching
- Team Leadership
- Staff Management
- Customer Relations
- Relationship Building
- Customer Relationship Management
- Staff Supervision
- Administrative Skills
- Motivation
- Client Relations
Languages
English and Spanish
Native or Bilingual
Timeline
General Manager
Iron Stallion Logistics and Freight
02.2022 - Current
President
United Petro Traders, LLC
11.2016 - 01.2022
Administrative Assistant
Ygriega Energy
02.2010 - 09.2016
Edinburg High School
South Texas College
International Business Economics from Business