Andre Jenkins
Rochester,NY
Summary
Sales Representative with over 9 years of experience in diverse industries, excelling in business-to-business and consumer sales. Demonstrates proficiency in CRM, strategic planning, and negotiation, consistently exceeding sales targets and fostering strong client relationships. Known for innovative sales strategies and seamless cross-departmental collaboration, driving operational efficiency and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Small Business Consultant
Paychex
Rochester, NY
11.2024 - 02.2025
- Led strategic consultations with small business owners to optimize payroll systems and HR processes, delivering tailored solutions for operational efficiency.
- Analysed business operations to identify cost-saving opportunities, implementing streamlined payroll solutions that enhanced client satisfaction.
- Guided small businesses through complex regulatory requirements, ensuring compliance while building strong client relationships.
- Spearheaded system upgrades for multiple clients, reducing manual processing time and minimizing payroll errors through automated solutions
Product Specialist
Apple
11.2023 - 05.2024
- Researched product's technical specifications and accurately communicated information.
- Presented professional image consistent with company's brand values.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Developed and delivered engaging sales presentations to convey product benefits.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Used customer insights to develop innovative sales strategies to increase sales.
- Assisted with demonstrations for Apple Products to showcase functionality.
Sales Consultant
Mercedes Benz of Rochester
08.2016 - 10.2023
- Created detailed sales presentations to communicate product features and market data.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Maximized customer retention by resolving issues quickly.
- Stayed knowledgeable on latest Mercedes Benz innovations and technological advancements through continuous training.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers
- Streamlined sales processes to improve efficiency, leading to quicker deal closings and increased productivity
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase
Education
Regents Diploma -
East Ridge High-school
Rochester, NY06-2016
Skills
- Effective Listening
- Strong Interpersonal Communication
- Product Development
- Comprehensive Knowledge Base
- Proficient in CRM Systems
- Strategic Development
- Negotiation
- Prospecting skills
Timeline
Small Business Consultant
Paychex
11.2024 - 02.2025
Product Specialist
Apple
11.2023 - 05.2024
Sales Consultant
Mercedes Benz of Rochester
08.2016 - 10.2023
Regents Diploma -
East Ridge High-school