Overview
Work History
Timeline
Generic

Andre Johnson

Upper Marlboro,MD

Overview

16
16
years of professional experience

Work History

Station Manager

WMATA
04.2022 - Current
  • Managed staff schedules for optimal coverage, ensuring excellent customer service and smooth operations.
  • Ensured regulatory compliance by maintaining accurate records, conducting audits, and addressing issues promptly.
  • Evaluated employee performance regularly, identifying areas for improvement and developing action plans accordingly.
  • Implemented and maintained remote broadcast equipment to guarantee optimum safety, control and security.
  • Developed and implemented safety protocols to maintain a secure working environment for employees.

Supervisor

Annapolis Transit
03.2016 - 04.2022
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.

Manager

HP Supplyline
03.2008 - 04.2022
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Controlled costs to keep business operating within budget and increase profits.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.

Timeline

Station Manager

WMATA
04.2022 - Current

Supervisor

Annapolis Transit
03.2016 - 04.2022

Manager

HP Supplyline
03.2008 - 04.2022
Andre Johnson