Andre Johnson
Upper Marlboro,MD
Overview
16
16
years of professional experience
Work History
Station Manager
WMATA
04.2022 - Current
- Managed staff schedules for optimal coverage, ensuring excellent customer service and smooth operations.
- Ensured regulatory compliance by maintaining accurate records, conducting audits, and addressing issues promptly.
- Evaluated employee performance regularly, identifying areas for improvement and developing action plans accordingly.
- Implemented and maintained remote broadcast equipment to guarantee optimum safety, control and security.
- Developed and implemented safety protocols to maintain a secure working environment for employees.
Supervisor
Annapolis Transit
03.2016 - 04.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
Manager
HP Supplyline
03.2008 - 04.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Controlled costs to keep business operating within budget and increase profits.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Timeline
Station Manager
WMATA
04.2022 - Current
Supervisor
Annapolis Transit
03.2016 - 04.2022
Manager
HP Supplyline
03.2008 - 04.2022