Andre Miller
Killeen,TX
Summary
Results-driven Customer Preservation Specialist with expertise in coverage analysis, payment processing, and customer relationship management. Committed to enhancing customer understanding and satisfaction through effective education and training initiatives.
Overview
31
31
years of professional experience
Work History
SR Customer Preservation Specialist
Progressive Insurance
Killeen, Texas
02.2015 - Current
- Educated customers on coverage options to enhance understanding of policy benefits
- Educated customers on product offerings to align with their needs
- Handled transactions accurately at point of sale to ensure customer satisfaction
SGT
US Army
Ft.Hood, TX
06.1995 - 04.2021
- Train and Educate Soldiers on procedures
- Educate soldiers' families on available resources
- Trained soldiers in leadership skills during workshops. on becoming leaders
Education
Associate of Applied Science - Criminal Justice
Everest College
Texas10-2005
Skills
- Customer education
- Coverage analysis
- Payment processing
- Resource management
- Procedure training
- Customer relationship management
Timeline
SR Customer Preservation Specialist
Progressive Insurance
02.2015 - Current
SGT
US Army
06.1995 - 04.2021
Associate of Applied Science - Criminal Justice
Everest College