Hi, I’m
Andre Moseley
Oviedo,FL
Summary
- Knowledgeable Avionics Technician well-versed in reading and interpreting drawings, schematics and blueprints. Brings 10 years of related experience, including strong knowledge of electrical troubleshooting.
Overview
10
years of professional experience
Work History
Audi South OrlandoGreenville, SC
Service Advisor
03.2021 - Current
Job overview
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Suggested add-on services that would be helpful to customers and improve bottom line.
- Documented problems and corrective actions to maintain records.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Maintained high customer satisfaction standards to meet or exceed targets.
Luminary Auto GroupOrlando , Florida
Partner
03.2015 - 09.2019
Job overview
- Completed thorough inspections of vehicles to evaluate damages and develop repair plans.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledgebase.
- Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
United States Marine CorpsCamp Pendleton South, CA
Avionics Electronics Technician
05.2008 - 05.2016
Job overview
- Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
- Diagnosed faults and developed resolution plans.
- Completed preventive and reparative maintenance on aircraft electronics and computer systems.
- Repaired and installed wiring, connectors, control boxes antennas, and other pieces.
- Completed quality assurance checks for service work and completed documentation outlining updates.
- Utilized testing equipment such as oscilloscopes, ammeters and ohmmeters.
- Tested electrical aircraft systems, components, and equipment for compliance with standards and to uncover malfunctions.
Education
Full Sail UniversityWinter Park, FL
Master of Science from Business
02.2016
Skills
- Customer Relations
- Sales
- Upselling strategies
- Consultative Techniques
- Team collaboration
- Verbal and written communication
Additional Information
United States Marine Corps Veteran
Timeline
Service Advisor
Audi South Orlando
03.2021 - Current
Partner
Luminary Auto Group
03.2015 - 09.2019
Avionics Electronics Technician
United States Marine Corps
05.2008 - 05.2016
Full Sail University
Master of Science from Business
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