ANDRE MOTEN
Wahiawa,US
Summary
Passionate And Ambitious Customer Service Specialist With Wide-Spread Transferable Skills In Management, Sales, And Operations. Over 10 Years Of Delighting Customers In Multiple Channels With The Exceptional Ability To Connect With People And Understand Their Wants, Needs, And Desires And Delivering Legendary Service On Every Interaction. A Strong Team Player Who Delivers Results; Willing To Work Overtime As Needed.
Overview
7
7
years of professional experience
Work History
Medicare Claims Examiner
Blue Cross of Idaho
Meridian, Idaho
02.2024 - 04.2024
- Post medical insurance billings.
- Protect the security of medical records to ensure that confidentiality is maintained.
- Resolve or clarify codes or diagnoses with conflicting, missing, or unclear information by consulting with doctors or others or by participating in the coding team's regular meetings.
- Calculate total member share cost during a time period, and reconcile this with plan.
Warehouse Associate
Event Rent
Boise, Idaho
07.2023 - 12.2023
- Inspect event facilities to ensure that they conform to customer requirements.
- Hang draperies and dust window blinds. Installation of event tents.
- Maintain warehouse storage areas and carts well-stocked, clean, and tidy.
- Review event bills for accuracy, and approved payment.
QA Technician
CS Beef Packers
Kuna, Idaho
01.2023 - 07.2023
- Inspect food processing areas to ensure compliance with government regulations and standards for sanitation, safety, quality, and waste management standards.
- Check raw ingredients for maturity or stability for processing and finished products for safety, quality, and nutritional value.
- Confer with process engineers, plant operators, flavor experts, and packaging and marketing specialists to resolve problems in product development and adherence to government and industry standards.
Customer Advocate
Blue Cross of Idaho
Meridian, Idaho
07.2017 - 12.2022
- Recommend new systems and processes to improve operations.
- Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
- Review insurance policy terms to determine whether a particular service is covered by insurance.
- Coordinate solutions with other supervisory personnel or with other work units or departments.
Education
High School Diploma - undefined
Borah Senior High School
Boise, Idaho05.2010
Skills
- Interpersonal Communication
- Internet and Intranet
- Organization
Timeline
Medicare Claims Examiner
Blue Cross of Idaho
02.2024 - 04.2024
Warehouse Associate
Event Rent
07.2023 - 12.2023
QA Technician
CS Beef Packers
01.2023 - 07.2023
Customer Advocate
Blue Cross of Idaho
07.2017 - 12.2022
High School Diploma - undefined
Borah Senior High School