Experienced Electronics and Mechanical Field Service Technician with over 10 years of experience. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.
Overview
26
26
years of professional experience
Work History
Cardiovascular Field Engineer
Medtronic
09.2020 - Current
Delivered high-quality field services, ensuring all projects were completed on time and within budget constraints.
Install, repair, and perform services for operating room equipment related to cardiovascular, structural heart, and neurology instrumentation and equipment.
Established rapport with clients by maintaining open lines of communication and addressing concerns promptly and professionally.
Prepared documentation inline with hospital procedures and federal laws particularly focused on HIPPA compliance.
Electronics Security Field Technician
Southern Folger Detention Equipment Company LLC
03.2016 - 12.2019
Diagnose and resolve electronics failures in field environment
Find solutions to customer needs in high security detention facilities
Install, repair, and commission electronics equipment to include cameras and video equipment, electronic locks, card readers and digital cipher lock entry panels, PLC control systems, relay based controls, and various other electronics equipment
Install and maintain computer systems related to the control of detention facility security controls systems. Install programs on these systems such as Wonderware, Hirsch Controls, video surveillance capture systems
Work with City, County, State, and Federal agencies such as U.S. Marshals, Department of Corrections, Sheriff and Police Departments, and Immigration's on ensuring their facilities meet the highest standards and provide a safe detention and working environment
Mechanical And Electronics Robotics Technician
Boomerang Systems
10.2013 - 03.2016
Install and maintain automated vehicle valet system in multi-story garage environment
Ensure autonomous valet system is functioning in proper working order and within company established safety standards
Perform repairs on robots, vehicle elevator systems, and PLC based control system
Ensure calibration standards are within tolerance on all laser mounted measuring devices for vehicle as well as movement environment to ensure no impacts occur to vehicle or structure
Intelligence Analyst
US Army
06.2008 - 10.2013
Supervised gathering, review and dissemination of intelligence information from human sources, electronic sources, and counter-intelligence
Created useful intelligence products to support field operations
Research and compile information on foreign threats and US government items of interest
Performed aerial intelligence gathering techniques utilizing US Army and Air force manned and unmanned platforms
Supervised groups ranging from 5 to 40 men teams
Maintenance Supervisor
Butterball LLC
07.2007 - 07.2008
Implemented improved training programs for maintenance employees
Developed process improvements to increase reliability and equipment performance
Supervised 40 employees, including scheduling, training, and performance monitoring
Implemented preventive maintenance practices and upheld equipment guidelines to reduce downtime
Observed and adhered to all guidelines, specifications and detailed instructions to meet strict operational and maintenance regulations
Ensured all production equipment ran to factory specifications and tolerances as well as ensure all new employees were properly trained and certified operators before utilizing machines
Field Service Technician
Multivac LLC
07.2004 - 07.2007
Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality
Interacted with all necessary partners including vendors, upper management and peers
Perform replacement of all electronic and mechanical components in field environment
Instruct operators as well as engineering departments on proper use and application of machines
Utilize thermoforming techniques to fulfill client needs on proper packing and ensure client product has excellent shelf presentation quality
Infantryman Team Leader
US Army
06.1998 - 03.2003
Responded to emergencies with speed, efficiency and knowledgeable assistance
Taught personnel to mitigate environmental hazards and properly use personal protective equipment such as chem gear for battle scenarios
Led fire teams during battle drills and training exercises
Led basic reconnaissance operations and reported enemy movements to commanding officers
Instructed personnel on proper techniques of firearm handling, operation, and maintenance
Education
Associate of Science - Electronics And Computer Technology
DeVry University
Kansas City, MO
06.2004
Skills
Technical analysis
Operating Systems
Hardware and software installation
PLC System upgrades, maintenance, and diagnosis
Hardware diagnostics
Preventive and reparative maintenance
Soldering and wiring
Mechanical systems
Troubleshooting
Blueprints and schematics
Electronics expert
Security expert
Timeline
Cardiovascular Field Engineer
Medtronic
09.2020 - Current
Electronics Security Field Technician
Southern Folger Detention Equipment Company LLC
03.2016 - 12.2019
Mechanical And Electronics Robotics Technician
Boomerang Systems
10.2013 - 03.2016
Intelligence Analyst
US Army
06.2008 - 10.2013
Maintenance Supervisor
Butterball LLC
07.2007 - 07.2008
Field Service Technician
Multivac LLC
07.2004 - 07.2007
Infantryman Team Leader
US Army
06.1998 - 03.2003
Associate of Science - Electronics And Computer Technology