Summary
Work History
Education
Skills
References
Timeline
Generic

CONRAD GARDNER

San Diego,CA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Work History

Field Engineer/Survey Engineer

Congruex
San Diego, CA
12.2020 - Current
  • Report field conditions for design engineers to accurately design the network.
  • Responsible for aerial and underground data collection while validating a viable cost-effective path for engineering.
  • Conducting initial fact-finding surveys, project inception, formulation and concept planning fiber network installations.
  • Determined major alterations to project that could affect cost, completion date and customer relationship.
  • Created network diagrams for new and existing networks.
  • Used computer systems and drafting equipment to create and outline designs of components and tools.
  • Provided feedback to design engineers on customer problems or needs.

Premises Technician

AT&T
San Diego, CA
01.2015 - 01.2020
  • Installation of AT&T U-verse and Copper wire and Fiber internet access along with providing phone and television services
  • Established and modified networks and computers at businesses, schools, government buildings, medical facilities and homes.
  • Drove revenue by promoting products and services for sales conversions.
  • Installed network interface devices and rearranged inside wiring.
  • Briefed customers on equipment, usage and product specification.
  • Handled fibers for device routing, ribbon breakouts, component assemblies and custom splicing projects.
  • Connected wires and cables to terminals and attached and detached various kinds of hardware to wires, cables, buildings or poles.
  • Spliced cables with hand tools, epoxy or mechanical equipment.
  • Installed outside plant fiber optics in manhole and telco boxes.
  • Set up modems and other hardware with necessary cables.
  • Completed line work at heights using bucket trucks and underground using access points.
  • Worked with truck-mounted reels to complete large installation projects.

Field Service Specialist

Endeavor Telecom
Atlanta, GA
01.2014 - 01.2015
  • Programmed and installed conventional and networked alarm monitors for fire, security and water.
  • Met with clients to discuss security features, needs and service costs.
  • Installation of Simple and High-level security systems
  • Business and Residential
  • Inspected existing security systems for flaws and needed repairs
  • Completed installations of Camera and sound alarm systems
  • Integrated installed systems with access panels
  • Troubleshooting and Repair of existing systems
  • Provided programming codes for clients to utilize apps for security breach notifications on their connected devices providing tutorials of how to utilize their systems.

Field Service Technician

Dish Network
San Diego, CA
01.2003 - 01.2013
  • Installation of Satellite TV and Internet residential and commercial
  • Television and Home Theatre Installation Wired/Wireless Home Networking and Ancillary Services
  • Troubleshooting and repair of Home Network TV,
  • Satellite, Internet and Phone
  • Upsold customers by suggesting additional services and products.
  • Managed fast-paced daily workload of appointments at residential and business locations.
  • Set up internet services, placed routers and configured WiFi access.
  • Assembled and installed communication equipment.
  • Installed and repaired distribution racks and cables.

Technician

MC Communications
San Diego, CA
01.2001 - 01.2003
  • Business and Residential Installation of Cox Communications Voice ports,
  • Telephone,Cable TV, and Broadband.
  • Set up service for customers by installing, connecting, testing or adjusting equipment.
  • Completed tests on system components using volt-OHM meters, spectrum analyzers and other useful tools.
  • Troubleshot and diagnosed systems using speed, ping and related tests.

Personnel Clerk

U.S Air Force Reserves
, CA
01.1995 - 01.1999
  • Prepared relocation orders for Military Personnel and Officers.
  • Maintained electronic databases and physical files.
  • Supported supervisors with employee performance management by recommending discipline and documenting in personnel files.
  • Established, maintained and updated employee files.
  • Researched HR-related regulations and industry best practices information to enable implementation of compliant and updated personnel procedures.

Education

Associate of Applied Science - Electronics Technology

Atlanta Technical College
Atlanta, GA
01.1999

High School Diploma -

St. Augustine High School
San Diego, CA
01.1993

Skills

  • Service Sales
  • Advanced Microsoft Office
  • Web Applications
  • Technical Analysis
  • Customer Service
  • Verbal and Written Communication
  • Testing and Troubleshooting
  • Complex Problem Solving
  • Field Surveys
  • Information Analysis
  • Presentations
  • Team Collaboration
  • Blueprint Reading
  • Schematic Reading
  • AutoCAD Proficiency
  • Client Relations

References

REFERENCES Available upon request

Timeline

Field Engineer/Survey Engineer

Congruex
12.2020 - Current

Premises Technician

AT&T
01.2015 - 01.2020

Field Service Specialist

Endeavor Telecom
01.2014 - 01.2015

Field Service Technician

Dish Network
01.2003 - 01.2013

Technician

MC Communications
01.2001 - 01.2003

Personnel Clerk

U.S Air Force Reserves
01.1995 - 01.1999

Associate of Applied Science - Electronics Technology

Atlanta Technical College

High School Diploma -

St. Augustine High School
CONRAD GARDNER