Andre Powell
Raleigh,NC
Summary
Motivated professional with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Branch Office Administrator
Edward Jones
08.2023 - 04.2024
- Provided exceptional client service and administrative support, managing client accounts, handling inquiries, and ensuring regulatory compliance.
- Assisted the Financial Advisor with daily operations, financial transactions, and preparing client materials.
- Coordinated client communications, scheduled appointments, and organized client events, enhancing client relationships and supporting branch growth.
Technical Recruiter
NSTAR Global Services
05.2022 - 04.2023
- Sourced, screened, and interviewed candidates for technical positions, using various job boards, social media, and professional networks to find top talent.
- Partnered with hiring managers to understand technical requirements and team dynamics, ensuring a thorough understanding of role specifications to identify the best candidates.
- Managed the full recruitment lifecycle, providing an exceptional candidate experience.
Associate Recruiter
F2Onsite
01.2022 - 05.2022
- Identify and attract qualified candidates through various platforms, and conduct initial screenings to assess qualifications and fit.
- Schedule and manage interviews between candidates and hiring managers, ensuring smooth communication and timely feedback.
- Keep accurate candidate records in the applicant tracking system and generate recruitment reports to support process improvements.
Chromebook Sales Specialist
Premium Retail Services
08.2021 - 12.2021
- Demonstrated in-depth knowledge of Chromebook features, benefits, and technical specifications, effectively communicating this information to customers to assist them in making informed purchasing decisions.
- Achieved and exceeded sales targets through proactive engagement with customers, understanding their needs, and recommending suitable Chromebook models and accessories.
- Provided exceptional customer service by answering queries, offering product demonstrations, and ensuring a positive shopping experience,
Server
STIR
09.2020 - 03.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server Trainer
Leroy Fox
03.2019 - 09.2019
- Developed and conducted comprehensive training programs for new servers, focusing on service standards, menu knowledge, and customer interaction skills to ensure high-quality service delivery.
- Monitored and assessed the performance of newly trained servers, providing constructive feedback and additional training as needed to enhance their skills and efficiency.
- Collaborated with management to identify areas for improvement in service operations, implementing new procedures and best practices to optimize team performance and customer satisfaction.
SOAR Orientation Counselor
University of North Carolina - Charlotte
05.2015 - 01.2016
- Welcomed new students and family members to the University and assist them in the initial orientation, registration, and check-in process
- Served as a facilitator for new students and families and be constantly accessible for interaction with students and their family members
- Provided information regarding academics, policies and procedures, campus services, activities, building locations, and all other aspects of student life.
Education
B.A. Art -
University of North Carolina - Charlotte
M.B.A. Human Resources Management -
University of Maryland Global Campus
10.2024
Skills
- Customer Service
- Recruiting
- Customer Relationship Management
- Adaptability
- Training & Development
- Teamwork
- Strong Work Ethic
- Guest Engagement
Awards
Eagle Scout (2011) - Awarded the highest rank in Boy Scouts of America
Certification
Licensed NC Real Estate Broker - 2024
Timeline
Branch Office Administrator
Edward Jones
08.2023 - 04.2024
Technical Recruiter
NSTAR Global Services
05.2022 - 04.2023
Associate Recruiter
F2Onsite
01.2022 - 05.2022
Chromebook Sales Specialist
Premium Retail Services
08.2021 - 12.2021
Server
STIR
09.2020 - 03.2021
Server Trainer
Leroy Fox
03.2019 - 09.2019
SOAR Orientation Counselor
University of North Carolina - Charlotte
05.2015 - 01.2016
B.A. Art -
University of North Carolina - Charlotte
M.B.A. Human Resources Management -
University of Maryland Global Campus